| Monitoring / Dispatch |
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Why Professional Monitoring MattersThe safety and
security of your tenants and their guests is paramount. Your office
staff or answering service could answer emergency telephone calls, but
will they automatically know where the call is coming from and have
immediate access to emergency call lists and important account
information? What if there is no one  available to answer the
call? Can you afford a mistake by your staff in handling an emergency call? Kings
III provides state-of-the-art, 24-hour emergency telephone monitoring
services. Our courteous, professional dispatchers are Red Cross CPR
certified and work in a new, modern monitoring center and offer you the
best emergency monitoring solution available. In addition, each call is
digitally recorded for your protection to ensure that there is no
disagreement about what was actually discussed. Better Than 911 You could utilize your local 911 centers for "free" monitoring, but 911 can't dispatch maintenance personnel or contact property managers to handle non-emergency calls. Also, dispatches for non-emergencies or pranks may result in fines. 911 can dispatch fire / rescue, but that may not be the appropriate response in all emergency situations, non-emergency or prank situations. Our monitoring staff
is trained to appropriately handle emergency and non-emergency
calls. Additionally, by utilizing state-of-the-art monitoring
systems and software, we instantly know where the emergency call
originated including the exact location. The emergency call list is
also instantly available to our operators who simply "click" the first
number to start the dispatch process, rather than having to manually
dial the number. This reduces the opportunity for dialing errors. Since
we immediately know whom to contact and when, we begin the resolution
of the problem right away. Emergency 911 call centers are simply not
capable of providing this comprehensive service. Our
modern monitoring facility employs the latest in monitoring technology,
digital call recorders, back-up power generators and includes a
redundant off-site monitoring facility. Risk Management Kings III carries comprehensive $15 Million General Liability, Umbrella and Errors & Omissions insurance policies. If you need it, you can be named as an Additional Insured Certificate Holder. Ask your sales consultant if professional monitoring service through Kings III is right for you. Service Pricing Contact Sales Frequently Asked Questions |
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