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“Does my emergency telephone solution comply with all codes?” We are emergency telephone experts, and we work closely with code officials to ensure that our systems fully comply with all federal, state and local regulations. “Are my personnel reliably testing my emergency communications systems?” This is a big unknown. Did your security or maintenance people actually test your emergency phones? Did they accurately log the results of the tests? Why are all of the test logs in the same color ink? Kings III can automatically test your systems on a schedule approved by you, and all records are permanently maintained should there ever be a question. “How do I manage the disparate emergency communications procedures arising from my emergency telephone?” Managing them is difficult. With Kings III’s equipment, you can standardize your procedures across all of your properties and still keep local variations based on the individual property’s needs and response capabilities. With the Turnkey Solution, all record keeping, recording, dispatching, service and service agreements will be standardized, easing the management load. “How can I reduce false dispatch occurrences and fines?” By utilizing our monitoring facility instead of your local 911 call center, your emergency calls are handled by professionally trained, CPR certified operators who know how to identify emergencies and that have ready access to alternative dispatch procedures for non-emergency calls. Our operators are trained to identify non-emergency calls and dispatch appropriately. “With multiple vendors involved, how can I know that my problem will be fixed?” When you deal with multiple vendors in the emergency telephone arena, you get a lot of finger pointing. The elevator company says the phone line is dead so it must be a phone company problem. The phone company says that they have good dial tone to their d-mark so there must be bad wiring in the building. Kings III’s only business is security telephone systems, and we put a stop to finger pointing. Our technicians will accurately diagnose the problem, and either repair it or tell you what actually needs to be done, period. |
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