Emergency telephone solutions can be complicated to design, implement and maintain requiring expert knowledge and skills. Don’t learn the hard way that you needed an expert. Risk management is a compelling reason to consider using Kings III as your emergency communication solution provider.
Among the questions Kings III can help you answer:
Does my current emergency phone solution meet all applicable codes such as ADA and ASME?
We are emergency communication experts and we work closely with code officials and inspectors to ensure that our solutions fully comply with applicable codes. In fact, we guarantee it.
Are my emergency call response policies really being used at each of my properties?
Probably not. Most of the time, it is assumed that your official policies are understood and being followed but how can you know for sure? One simple way is to use Kings III to monitor your emergency phones. You decide who should be notified in advance and Kings III notifies those personnel in the event of an emergency call, period. No second guessing.
Are my personnel testing the emergency phones consistently?
No. However, Kings III records all tests automatically and even offer a scheduled automatic test call option for even more assurance that your emergency phones are ready for use.
Can false/unnecessary dispatches and fines be reduced?
Yes, proper training and appropriate dispatch policies make all the difference. Through our experience handling hundreds of thousands of calls from emergency phones, we’ve developed policies and procedures that help limit the need to dispatch emergency services every time an emergency phone is used. Did you know that emergency phones are mostly used unintentionally? Only about 1% of activations actually require emergency services to be dispatched. Our operators are specifically trained to identify real emergencies and this training can help limit unnecessary dispatches and costly fines.
With multiple vendors involved in my current emergency phone solutions, how do I know who fixes my problem?
With Kings III’s Turnkey Services package, we are your single point of responsibility. If you are having trouble with your emergency phones, our technicians will identify the source of the problem and correct it or tell you exactly what needs to be done, putting an end to finger pointing.
Can I be named as an an Additional Insured?
We carry a combined $15 million in general liability, Errors & Omission and umbrella liability coverage. This is likely higher than any of your current recurring services vendors including your elevator maintenance companies.