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Areas of Refuge

Areas of Refuge

Questions about area of refuge phones and code requirements answered here.

What is an area of refuge?

An area of refuge, also known as an area of rescue, is a designated place where people trapped in a building can go to seek and await help.

Do area of refuge emergency phones have to meet ADA requirements?

Yes, if your area of refuge phone was installed after July 1994, they must meet ADA requirements.

What is the law regarding area of refuge emergency phones?

Generally, your local fire codes cover area of refuge emergency phones but they are also addressed in the International Building Code.

Do I need a dedicated phone line for each phone?

No, our line seizure technology allows multiple emergency area of refuge phones to seize an existing phone line rather than requiring a dedicated line.

What type of phone do I need for the area of refuge?

We offer several models and can assist you in selection of the model that best fits your needs.

Is your TurnKey Sloution available for these phones?

Yes, our TurnKey Solutions package includes equipment, installation, full maintenance/service, and 24-hour monitoring and dispatch services.

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