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Do Not Fear the Emergency Phone

Do Not Fear the Emergency Phone

ONLY USE IN THE EVENT OF AN EMERGENCY. You've seen it on fire alarms, emergency phones, etc. But as the property manager, this doesn't necessarily apply to you, as you should regularly test your emergency phones. Here's how to do it right.

Combatting Dispatch Center Shortages During Mass Emergencies

Combating Dispatch Center Shortages During Mass Emergencies

During mass emergencies, such as natural disasters, 911 call centers and other emergency dispatch centers can become limited in resources and can only help so many people. Learn how Kings III works to withstand this phenomenon.

Keeping Properties Safe in the Event of a Power Outage

Keeping Properties Safe in the Event of a Power Outage

For those in property management, a power outage isn't just a personal annoyance. It can have large-scale and sometimes even dangerous implications. If a power outage occurs on your site, these are the safety items you must pay attention to.

Self-Storage Leader Future Proofs Emergency Telephone Solution

Self-Storage Leader Future Proofs Emergency Telephone Solution

A customer success story: With Kings III's help, a leader in the storage industry upgraded their emergency telephone systems to cellular lines nationwide. See the process and the resulting benefits.

America Is Facing A Call Center Worker Shortage

America Is Facing A Call Center Worker Shortage

Recent news has shown that 911 emergency call centers have been struggling, making dedicated emergency telephone call centers more important than ever. See how Kings III is rising to the occasion.

Emergency Phones for Vulnerable Property Areas

Emergency Telephones for Vulnerable Property Areas

When it comes to property safety, it is important to address vulnerable areas on your property with specific safety needs. Here are some common on-site areas that often require extra protection.

How Kings III Makes Purchasing Easy for Our Government Clients

How Kings III Makes Purchasing Easy for Our Government Clients

Kings III values our government clients and recognizes their unique needs. In this blog post, Kings III's VP of Client Relations explains what we do to provide a streamlined purchasing and contracting process for our government clients.

Kings III Emergency Dispatch Call Series: Volume 7

Kings III Emergency Dispatch Call Series : Volume 7

With elevator, pool and other help phone monitoring, Kings III's goal is to provide an added sense of security and reduce liability for your building. See real examples of real emergency calls that our operators took in December 2017 and January 2018.

Behind the Scenes : Who Answers Your Emergency Phone ?

Behind the Scenes : Who Answers Your Emergency Phone ?

Josh, Heidi and Jorge all regularly handle emergency phone calls made to Kings III. Learn more about what such an important job looks like from their end in this interview blog post.

Preparing for the Less Than Standard Property Emergency

Preparing for Unique and Unexpected Property Emergencies

It is essential that property managers are prepared to keep their tenants and property safe, even during disasters that are not standard or predictable. See examples of such property emergencies and learn what you can do about them in this blog post.

Kings III Emergency Dispatch Call Series: Volume 6

Kings III Emergency Dispatch Call Series : Volume 6

With elevator, pool and other help phone monitoring, Kings III's goal is to provide an added sense of security and reduce liability for your building. See real examples of real emergency calls that our operators took in November 2017.

Why an Old School Emergency Phone Trumps a Mobile Safety App

Why an Old School Emergency Phone Trumps a Mobile Safety App

Landlines are quickly disappearing from our everyday lives, but what's true for the individual does not always compute for public areas. Emergency phones offer invaluable parking lot and campus safety benefits unmatched by the cell phone. Learn why.

Kings III Emergency Dispatch Call Series : Volume 5

Kings III Emergency Dispatch Call Series : Volume 5

With elevator, pool and other help phone monitoring, Kings III's goal is to provide an added sense of security and reduce liability for your building. See real examples of real emergency calls that our operators took in September and October 2017.

Learn More About Our Emergency Communications Operators

Learn More About Our Emergency Communications Operators

Get acquainted on a more personal level with some of the Kings III operators that handle your emergency calls and learn more about what they do to contribute to your property's safety. Meet Victor and Briona!

Kings III Emergency Dispatch Call Series: Volume 4

Kings III Emergency Dispatch Call Series : Volume 4

With elevator, pool and other help phone monitoring, Kings III's goal is to provide an added sense of security and reduce liability for your building. See real examples of real emergency calls that our operators took in August 2017.

Kings III Centralizes your Emergency Communication Needs

Kings III Centralizes Your Emergency Communication Needs

Kings III's director of national accounts explains why more and more property management companies are looking at emergency communications needs on a portfolio level along with the benefits of doing so through Kings III.

Kings III Emergency Dispatch Call Series: Volume 3

Kings III Emergency Dispatch Call Series : Volume 3

With elevator, pool and other help phone monitoring, Kings III's goal is to provide an added sense of security to your clients and reduce liability for your building.See real examples of real emergency calls that our operators took in July 2017.

Kings III Emergency Dispatch Series June 2017 : Volume 2

Kings III Emergency Dispatch Series June 2017 : Volume 2

On-site emergency help phones in elevators, parking areas, stairwells and more provide an added sense of security to your occupants and reduce liability for your building. Not convinced? See our real-life examples of how help phones assisted in June 2017

7 Reasons 911 Should Not Be Your First Emergency Call

7 Reasons 911 Should Not Be Your First Emergency Call

When you think of encountering an emergency, you likely automatically think of dialing 911 for help. The problem here is that there are some unknown shortcomings when it comes to 911 centers, especially for property owners.

Kings III Improves Customer Relations by Using Net Promoter Score

Kings III Improves Customer Relations by Using Net Promoter Score

Kings III emergency monitoring puts service of the customer above all else. Learn from our VP of Client Services how we improve our services (and how you can too!) using the widely-used Net Promoter System.

Kings III EDC Call Series

Kings III Emergency Dispatch Call Series: Volume 1

On-site emergency help phones in elevators, parking areas, stairwells and more provide an added sense of security to your clients and reduce liability for your building. See our real-life examples how:

Unusual Property Emergencies : How to Prepare for the Unexpected

Unusual Property Emergencies : How to Prepare for the Unexpected

Property managers know that property disasters aren't always predictable. This doesn't mean that they cannot and should not be prepared. See an example of a real unexpected apartment emergency and how to safely counteract such an instance.

Do You Have Records of the Emergency Calls on Your Property?

Do You Have Records of the Emergency Calls on Your Property?

Recording all emergency phone calls made from your property can both decrease your property management liability and increase your property safety. See how doing so can specifically benefit you.

Behind the Emergency Call: A Kings III EDC Operator Interview

Behind the Emergency Call: A Kings III EDC Operator Interview

Kings III's Emergency Dispatch Center Operator, Jacob, answers interview questions, providing details on the types of emergency calls that he has to take, his appreciation for his colleagues and management, what he thinks makes Kings III unique & more

Kings III Increases Reliability by Installing New Generator

Kings III Increases Reliability by Installing New Generator

Kings III's VP of Technology, Dave Mann, explains how Kings III's recent installation of a backup generator benefits its customers.