GENERAL FAQS

General

We have been in business since 1989.

If the building facility or parking lot was built or renovated after July 1994, any phone(s) installed must meet ADA requirements. Complete ADA regulations may be found at the U.S. Department of Justice website, http://www.justice.gov/

Yes, we carry general liability, umbrella, and Errors & Ommissions insurance coverage with combined limits of $15 million.

Our All-Inclusive Solution package includes equipment, installation, full maintenance and 24-hour monitoring and dispatch services.

Not by Kings III, but other emergency responders may charge or fine you for excessive false calls.

For information about your state’s pool phone laws look here or check with your local environmental health department.

In most states the emergency phone must be no further than 200 unobstructed feet from the pool.

We generally bill quarterly in advance, however, we can easily accommodate your requirements. We also offer automatic credit card billing and EFT.

We monitor 60,000+ help phones at over 37,000 customer sites across the United States.