Commercial buildings have unique emergency phone needs and liability concerns. The goal as an owner or property manager is keep risk at bay and drive net operating income. We can help with both. Common uses in commercial real estate include elevators, parking garages, stairwells, areas of refuge and more.
Multifamily properties have unique emergency phone needs and liability concerns centered around building a safe community and lowering month over month costs. We can help with both. Common emergency phone uses on multifamily sites include elevators, pools, parking garages, stairwells, and more.
Public storage buildings have unique emergency phone needs and liability concerns. Because staff is not always onsite and customers can come and go as they please, this presents a huge liability concern. Our emergency telephones help connect those onsite to safety even when you can’t be there.
Customer Story: Extra Space Storage Future Proofs Emergency Phone Solution
We know property managers that oversee medical office buildings and hospitals often feel an extra sense of pressure, as they know any negative experience on property is a direct reflection on the hospital and its physicians. Another unique concern is that of the health conditions of patients and visitors and the higher likelihood of a health emergency during an elevator entrapment. Our healthcare property manager customers appreciate and count on our highly trained and certified operators, known for their extra level of care and compassion you would be pressed to find elsewhere.
Learn More: Kings III’s Emergency Dispatch Center
School buildings have unique emergency phone needs and liability concerns. Obviously, safety is an especially heightened priority at these sites and our services offer additional peace of mind. Our services are available on the GSA schedule to provide a streamlined purchasing and contracting process for schools approved to purchase from GSA. In schools, Kings III is primarily used in elevators and stairwells.
Learn More: Kings III GSA Listing
We value our government clients and recognize their unique needs, including the need for streamlined purchasing. We are proud to have our emergency monitoring service available on the GSA Advantage Schedule. With pre-negotiated terms and pricing to provide a best value option, doing business with us couldn’t be easier. Common areas our phone are used in include elevators and stairwells.
Learn More: Kings III GSA Listing
We work with elevator companies in multiple ways. Our referral program helps our partners offload the burden of elevator phones to Kings III while offering customers a best in class monitoring solution. For others not quite ready to get out of the phone business, we simply provide the elevator phone equipment.
Learn More: Elevator Companies Page
CUSTOMER RETENTION RATE
With Kings III, all emergency phone equipment is included as part of our all-inclusive solution at no extra cost.
As code requirements tighten, it becomes increasingly important to trust an emergency phone expert when choosing among the myriad of solutions available. Our help phones are designed, assembled and supported in the USA. We design our equipment with code compliance and caller experience in mind, staying at the forefront of code and technology changes.
Our all-inclusive emergency monitoring service includes equipment and installation, with guaranteed code compliance of initial installation.
At Kings III, we make it a priority to streamline the installation process for your ease and convenience, gathering as much information upfront to expedite job scheduling and completion. Our goal is to make working with us as hands-off as possible so that it does not interfere with your existing schedule and responsibilities.
In a perfect world, everything would run smoothly all the time. Unfortunately, we live in the real world, and problems do arise from time to time. The good news is, because we build our own equipment for the sole purpose of increased reliability and longer life expectancy, we rarely see issues with Kings III phone equipment itself.
We can often troubleshoot remotely and when we cannot, we’ll send a technician to remedy the issue. We also offer, upon request, an auto testing feature that tests your emergency phone for dial tone and power.
The most important aspect of our all-inclusive service includes 24/7/365 professional emergency phone monitoring in 175+ different languages via our ETL Listed Central Station.
Our operators’ knowledge of dispatch protocol and coordinating emergency services coupled with their level of training is what sets us apart. Your tenants, employees, and visitors will connect to an Advanced Emergency Medical Dispatcher—a certification representing best-in-class responders with the ability to provide pre-arrival medical instruction when seconds count.
How We Can Help
All Kings III phones are fully ADA and ASME compliant, and every phone call is digitally recorded, date/time stamped and permanently stored automatically. We make this available upon request- invaluable for event verification, reporting, and potential litigation.
Ask how your property can be named an Additional Insured under our multi-million dollar liability, E&O and umbrella insurance policies.
The right people with the right training results in the right response. Our dispatchers respond to callers with the utmost care, staying on the line until help arrives, if requested. Our team also keeps you in the loop so that you have the opportunity to follow up with your tenants, employees and visitors after an incident.
In many cases, you will have a dedicated line for each of your elevator cabs. Kings III’s voice communication line seizure technology enables true two-way communication of multiple emergency phones on a single existing line, eliminating the cost of dedicated phone lines.
Not using landlines? Not a problem. We have cellular solutions to fit your needs.
Most Kings III customers save money by reducing their telecom
and maintenance expenses.