Customer Retention Rate
Are you looking for a code-compliant POTS replacement solution for elevator emergency phones? As property managers are searching for companies like yours to transition their buildings away from analog lines, what do you do with the elevator phones that fall under strict code requirements? We work with companies like yours across the United States to provide all-inclusive cellular solutions for emergency phones, keeping buildings up to code and helping cut costs by eliminating dedicated phone lines.
How Does the Referral Program Work?
You probably want to know how we work together to solve POTs replacement for emergency phones in a way that makes you comfortable introducing us to your customers, right?
It’s not one size fits all. We have varying relationships with our partners, typically based on level of desire and immediacy in wanting to transition customers’ elevators away from analog lines, number of cases that need immediate action, etc. We understand how important your customers are to you and we want to work together to help spread the word. Ultimately, it is your choice how we work together.
Kings III is a dedicated partner you can trust to take care of your customers. We hope our 30+ years in the industry and 98% customer retention rate speaks for itself.
Why Your Customers Will Love Us
Imagine this: a one-stop-shop covering phone equipment, installation, ongoing maintenance and 24/7 monitoring. This clears your plate of these responsibilities and puts your customers in the hands of a monitoring partner you know will serve them well.
Ultimately, this not only saves your customers money via phone line elimination, but will also improve the quality of monitoring they receive.
If you use our phones, you know our equipment is reliable. Where we really add value is our monitoring. Our operators are more highly trained than is often required in 911 facilities, providing pre-arrival medical instruction to callers as needed. We also offer response in more than 175 languages.
The right people with the right training results in the right response. We respond to callers with the utmost care, staying on the line until help arrives, if requested. Our customers love that we keep them in the loop so they can follow up with entrapped passengers as they see fit.
All calls are digitally recorded, date and time stamped. These are provided to customers upon request and have proven invaluable for heading off potential litigation. Additionally, all Kings III phones are fully ADA and ASME compliant.
Ask us about our multi-million dollar liability, E&O and umbrella insurance policies. Customers appreciate that we are willing to add them as an additional insured.
The cost of analog phone lines has never been higher as we approach the continued decommissioning of POTs infrastructure. As a result, building owners are searching for solutions to transition to more modern and affordable technologies.
Helping properties make these cost saving transitions is your core business, but what do you do with emergency elevator phones that fall under strict code requirements? Kings III can help.
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CUSTOMER RETENTION RATE
“For suppliers, if I’m not thinking about you, you’re doing your job. And I don’t think about Kings III. There are 3 vendors I don’t hesitate at all to refer to industry colleagues and Kings III is one of those.”
– Carol Borchardt, Granite Properties