TRUSTED SENIOR EMERGENCY RESPONSE STARTS WITH US
Our focus is helping senior care community operators prioritize resident & staff safety through a complete, dedicated emergency response solution for elevators and more.
EQUIPMENT & INSTALLATION
LIFETIME MAINTENANCE
24/7 EMERGENCY MONITORING
CELLULAR SOLUTION
PRIORITIZING RESIDENT SAFETY: LET’S PARTNER UP
Elevator calls being directed to your nursing station? Your nurses’ ability to provide exceptional, personalized care is quite simply irreplaceable. The compassion, clinical expertise, and commitment they demonstrate cannot be replicated – it is the lifeblood of your residents’ daily well-being and dignity. Similarly, emergency calls placed in crises also demand urgent, specialized emergency response without interrupting nurses’ crucial caregiving roles.
Our emergency dispatchers are solely dedicated to handling emergency calls with reassuring professionalism across your entire community, making us your perfect partner. With industry staffing challenges, enabling your indispensable nursing professionals to prioritize attentive senior living services is more vital than ever.
Emergency calls will be responded to in a consistent manner. Our emergency dispatchers are highly trained and certified, able pre-arrival medical instruction to callers as needed with response available in 175+ languages.
These dispatchers are not incentivized by call quotas but rather by handing calls appropriately. They respond to callers with the utmost care, staying on the line until help arrives or calling a loved one to make them aware of the situation, if requested. Our team also keeps you in the loop so that you can follow up with the appropriate people after an incident.
We design our emergency phones and equipment with code compliance and caller experience in mind, staying at the forefront of code and technology changes, including but not limited to ADA requirements. As codes like ASME A17.1 and IBC evolve, mandating accessible emergency communications for those with disabilities, we embrace these developments as opportunities to redefine industry standards.
Additionally, every phone call is digitally recorded, date/time stamped, and permanently stored automatically. We make this available upon request- invaluable for event verification, reporting, and potential litigation. Ask how your community can be named an Additional Insured under our multi-million dollar liability, E&O, and umbrella insurance policies.
You know you are required by code to have an emergency elevator phone that is monitored 24/7/365 by authorized personnel, but typically, it’s not the monitoring that costs you. The real expense is the telephone line and the associated indecipherable taxes, fees, and surcharges. Do you know what you’re getting for the money you are spending?
Moreover, in August 2019, the FCC issued an order granting telecom companies the authority to discontinue support for analog phone lines, resulting in skyrocketing costs and deteriorating networks. Our turnkey cellular solution replaces these costly landlines. It encompasses dial tone, equipment, and dedicated emergency response, consolidating all elements within a single vendor, effectively reducing unforeseen maintenance costs.
Elevator calls being directed to your nursing station? Your nurses’ ability to provide exceptional, personalized care is quite simply irreplaceable. The compassion, clinical expertise, and commitment they demonstrate cannot be replicated – it is the lifeblood of your residents’ daily well-being and dignity. Similarly, emergency calls placed in crises also demand urgent, specialized emergency response without interrupting nurses’ crucial caregiving roles.
Our emergency dispatchers are solely dedicated to handling emergency calls with reassuring professionalism across your entire community, making us your perfect partner. With industry staffing challenges, enabling your indispensable nursing professionals to prioritize attentive senior living services is more vital than ever.
Emergency calls will be responded to in a consistent manner. Our emergency dispatchers are highly trained and certified, able pre-arrival medical instruction to callers as needed with response available in 175+ languages.
These dispatchers are not incentivized by call quotas but rather by handing calls appropriately. They respond to callers with the utmost care, staying on the line until help arrives or calling a loved one to make them aware of the situation, if requested. Our team also keeps you in the loop so that you can follow up with the appropriate people after an incident.
We design our emergency phones and equipment with code compliance and caller experience in mind, staying at the forefront of code and technology changes, including but not limited to ADA requirements. As codes like ASME A17.1 and IBC evolve, mandating accessible emergency communications for those with disabilities, we embrace these developments as opportunities to redefine industry standards.
Additionally, every phone call is digitally recorded, date/time stamped, and permanently stored automatically. We make this available upon request- invaluable for event verification, reporting, and potential litigation. Ask how your community can be named an Additional Insured under our multi-million dollar liability, E&O, and umbrella insurance policies.
You know you are required by code to have an emergency elevator phone that is monitored 24/7/365 by authorized personnel, but typically, it’s not the monitoring that costs you. The real expense is the telephone line and the associated indecipherable taxes, fees, and surcharges. Do you know what you’re getting for the money you are spending?
Moreover, in August 2019, the FCC issued an order granting telecom companies the authority to discontinue support for analog phone lines, resulting in skyrocketing costs and deteriorating networks. Our turnkey cellular solution replaces these costly landlines. It encompasses dial tone, equipment, and dedicated emergency response, consolidating all elements within a single vendor, effectively reducing unforeseen maintenance costs.
Invaluable Senior-Focused Features
We design our emergency phones and equipment with code compliance and caller experience in mind, staying at the forefront of code and technology changes, including ADA requirements. Moreover, the American Society of Mechanical Engineers (ASME) A17.1 2019+ and International Building Code (IBC) 2018+ have introduced groundbreaking requirements for elevator communications. Upon new construction or modernization, elevators must now feature two-way messaging and video capabilities for hearing or speech-impaired passengers. Our CabView solution seamlessly aligns with these evolving standards. By connecting emergency callers with highly trained responders, equipped with two-way messaging and on-demand video access into the elevator cab, it transcends mere regulatory compliance.
While keeping up with evolving codes is crucial, the true essence of exceptional resident care lies in prioritizing human lives and fostering a sense of security during emergencies. In an era where inclusivity and accessibility are rightfully celebrated, solutions like CabView stand as a testament to the unwavering commitment to safeguard every life, without compromise. It embodies the core values of senior care– a steadfast dedication to protecting guests, upholding their dignity, and ensuring their well-being, even in the most challenging situations.
The likelihood of accidental or false emergency calls placed increases within senior care communities due to the unique conditions of their residents. 911 and other emergency responders may charge or fine you for excessive false calls, but Kings III will not.
One of the many benefits of our service is that it allows us to mitigate false alarms and prevent them from tying up vital resources such as police, firefighters, and EMS. Rest assured, however, that we act with extreme due diligence, doing everything we can to follow up until we can ensure that no emergency exists.
Kings III’s LTE cellular solution, currently deployed in over 75,000 customer emergency phones (and growing), now has an optional added benefit. The Kings III M90 cellular dialer is FirstNet® Capable.
FirstNet is the only nationwide communications network built with and for first responders, enhancing reliability and security when disaster strikes. FirstNet embedded solutions go through extensive review, and approved devices meet the highest standards for reliability, security, and performance.
FirstNet and the FirstNet logo are registered trademarks of the First Responder Network Authority. All other marks are the property of their respective owners.
“To me, trust with vendors is so important. I need to be able to take care of my customers without any concern. With Kings III, I don’t have to think about my elevator phones. This gives me so much peace of mind. I can walk away and know that my tenants are going to be okay just knowing they will be on the other end of the line, and that they can do more than just contact someone to respond to an issue, including help with medical issues. I’m always blown away at the capabilities of Kings III’s call center.”
-Pattie McClean; Hillwood, a Perot Company