KINGS III CABVIEW™ ELEVATOR VIDEO MONITORING
According to both ASME and IBC, elevator communications must now include:
What You Need To Know
Video Messaging for Elevators to Meet New Code Standards
CabView Customer Testimonial – Stonebrook of Greensboro
- Kings III CabView is compatible with video and messaging systems and fixtures from a range of manufacturers.
- CabView features King III’s same customary all-inclusive benefits:
- Our non-proprietary solution avoids the pitfalls of restrictive equipment and can be used with any open platform system.
- Other systems use proprietary equipment which limit elevator service company options and may lock you into a permanent maintenance contract.
- Kings III can provide a cellular data connection as increased requirements demand a complex set of deliverables with additional post-installation responsibilities.
CabView from Our Emergency Operator’s Perspective
- When a passenger presses the button, an encrypted tunnel opens to the EDC; a video and text message call request is created for that specific elevator
- The elevator phone call comes in and is answered
- When our operator accepts the video and messaging request, an encrypted tunnel between the EDC and the elevator is created
- Through this tunnel, our EDC will review the video feed and communicate to the car nonverbally through two-way text messaging
CabView from the Caller’s Perspective
- Passenger presses the phone/help button
- Call is placed to the emergency operator
- Emergency operator answers the call and begins a verbal conversation with the passenger
- If no response, operator will visually confirm via video whether or not a passenger is present
- If passenger is present and has not responded verbally, the EDC operator will begin nonverbal communication by posting messages to the in-car screen
- Passengers can either respond verbally or by pressing door open/close push buttons to answer “Yes” or “No”
- If there is still no response and visual confirmation of the passenger is present, EDC will dispatch appropriate emergency personnel
WEBINAR: Three Things You Need to Know About ASME/IBC Elevator Communication Code Updates
The latest ASME/IBC code updates drastically affect what’s required of your elevator emergency communications system. Get the breakdown in a live webinar and Q&A from our experts, including our in-house qualified elevator inspector and ASME Electrical Code Committee member.
Meet The New Two-Way Video & Messaging Elevator Code
Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertise-now compatible with video and messaging systems.