KINGS III CABVIEW™
ELEVATOR VIDEO MONITORING
According to both ASME and IBC, elevator communications must now include:
Two-way messaging capability for hearing and/or speech impaired
Video capability
Display message to indicate help is onsite (if rise is 60 feet or more)
What You Need To Know
- Kings III CabView is compatible with video and messaging systems and fixtures from a range of manufacturers.
- CabView features King III’s same customary all-inclusive benefits:
- Phone Equipment & Installation
- Lifetime Maintenance
- 24/7/365 Professional Emergency Monitoring
- Our non-proprietary solution avoids the pitfalls of restrictive equipment and can be used with any open platform system.
- Other systems use proprietary equipment which limit elevator service company options and may lock you into a permanent maintenance contract.
- Kings III can provide a cellular data connection as increased requirements demand a complex set of deliverables with additional post-installation responsibilities.
CabView in Kings III’s Emergency Dispatch Center (EDC)
- When a passenger presses the button, an encrypted tunnel opens to the EDC; a video and text message call request is created for that specific elevator
- The elevator phone call comes in and is answered
- When our operator accepts the video and messaging request, an encrypted tunnel between the EDC and the elevator is created
- Through this tunnel, our EDC will review the video feed and communicate to the car nonverbally through two-way text messaging
CabView from the Caller’s Perspective
- Passenger presses the phone/help button
- Call is placed to the emergency operator
- Emergency operator answers the call and begins a verbal conversation with the passenger
- If no response, operator will visually confirm via video whether or not a passenger is present
- If passenger is present and has not responded verbally, the EDC operator will begin nonverbal communication by posting messages to the in-car screen
- Passengers can either respond verbally or by pressing door open/close push buttons to answer “Yes” or “No”
- If there is still no response and visual confirmation of the passenger is present, EDC will dispatch appropriate emergency personnel
BLOG POST- Elevator Communications and Data Connection Requirements: Property Evaluating Security Risk, Reliability and Encumbrances
Additional details about how the Kings III solution meets ASME requirements can be found in this Elevator World article.
WEBINAR: Three Things You Need to Know About ASME/IBC Elevator Communication Code Updates
The latest ASME/IBC code updates drastically affect what’s required of your elevator emergency communications system. Get the breakdown in a live webinar and Q&A from our experts, including our in-house qualified elevator inspector and ASME Electrical Code Committee member.