A 7-year-old child used the elevator help phone to let our dispatchers know she

One of our dispatchers received a video elevator call from an elderly passenger using

We received a call from a 12-year-old child who was trapped in an elevator

We received a call from a 13-year-old boy called in expressing thoughts of self-harm

A passenger became trapped in an elevator with her dog and called in through

We received a call through an elevator phone from a female passenger requesting assistance

One of our dispatchers answered a call where only the sound of a crying

A call came in from an elevator phone regarding an 83-year-old woman who had

Our emergency dispatch center received a call from a passenger who initially stated she