BLOG CATEGORIES

Kings III and National Accounts

Kings III and National Accounts

In this blog post, Kings III’s Director of National Accounts discusses recent survey findings about why nation-wide management companies choose to do business with us beyond cost savings.

“Why do National Accounts initially choose Kings III? And why do they continue to do so for their portfolios year after year?”

These critical questions provided the theme for the National Accounts session of last month’s annual Kings III National Sales Meeting in Dallas-Fort Worth, where our team gathered to celebrate a record year of growth and re-energize for 2017.

Decision-makers from many of our most prominent National Accounts were surveyed to find out why they implemented Kings III in the beginning, and why they continue long term for their emergency phone communications. We sought to learn if that reason evolved over time, and if their perception of Kings III’s value aligned with our own. Do we present ourselves to existing and prospective customers accordingly?

The responses proved enlightening.

Find out how to improve safety and reduce costs at your property

Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertise

Learn More

Kings III is viewed differently at the corporate level than at the individual sites. While it remains well-known and received that Kings III can often eliminate the need for dedicated phone lines, resulting in operational savings, the survey revealed a very different priority and awareness at the corporate level.

Our National Accounts largely choose Kings III based on global uniformity of approach to life-safety communications across their portfolios, and the inherent risk reduction realized. In fact, the line elimination savings didn’t register highly at all among our National Account decision makers, with only three passive mentions.

Uniformity and liability reduction winning top billing didn’t surprise us, but line elimination earning such little mention certainly did. Also interesting was that their reason for buying generally hasn’t changed over time, and when it did, it evolved toward liability, not phone line savings.

It was refreshing to see our value measured in service and trust, not just in dollars and cents. We view ourselves as a comprehensive solution to a potential problem for our customers, not just a cost-saver.

Kings III eliminates the variance in equipment, monitoring and service across a portfolio, be it elevators, pools, stairwells or other emergency phones. Kings III’s UL-listed central Emergency Dispatch Center and service meets and exceeds all national and local codes related to emergency communication requirements.

As salespeople, we sometimes fail to ask the right questions and listen closely to what customers truly need. This survey helped us better understand our customer’s perceptions of Kings III and the common challenges we can help to address, and I’d very much like to thank our National Accounts who participated in the survey.

Make sure that your elevators are compliant with emergency communications codes by downloading this free guide>>

If you’re unfamiliar with Kings III, I’d welcome the opportunity to learn more about your company and introduce you to our National Accounts program. Please reach out to me at [email protected] or 940-367-6616.

Understanding Elevator Emergency Communication Code Compliance

CATEGORIES TAGGED

ELEVATORS

PROPERTY SAFETY

CATEGORIES

Categories

KEEP LEARNING

How Building Certifications May Attract Potential Tenants

Building certifications are an official way to set your property apart and authentically advertise its high quality and superior features. Getting certified can boost your building’s bottom line, further focus your marketing strategy and, ultimately, attract tenants. Here, we list some of the most popular and highly regarded building certifications in commercial real estate.

Dealing With Burglary as a Property Manager

Here are some ways you can prevent and report burglaries that could happen on your property in order to keep tenants safe and to reduce your own liability.

Emergency Response Quick Reference Guide

Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.

6 Property Manager and Building Owner Liabilities

Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.

Hidden Telephony Costs May Be A Bigger Item Than You Think

Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.

Tips To Help Ensure Your Building Is Up To Code (In Any State)

When is the last time you stepped back and looked at the bigger picture of how your building syncs up with its building code and why this is so important? Here, we take a closer look at some of the more common building-code requirements and why the most obvious violations are often overlooked, even unintentionally.

What the 3G Sunset Means For You

Are you prepared for the sunset of 3G communications? Don't risk disruption to your business by waiting to transition to 4G/LTE, get ahead with Kings III.

Three Reasons Why Emergency Response Should Be Consistent Across All Your Properties

Are you confident with the emergency response across all properties in your portfolio? Can all of your tenants expect the same care? Here we discuss three reasons why not streamlining this process could be a big mistake.

Emergency Phone Usage May Seem Low, but the Stakes are High

Should you disable your emergency phone during the off-season (pool phone) or can the monitoring cost be based on usage? Here's the information you need to know.

Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.