BLOG CATEGORIES

Kings III Appoints New COO

Recent News Reveals Elevator Rides Turned Tragic. What Can We Do?

Norm Nelson Appointed as Kings III COO

(Dallas, TX) Kings III, an all-inclusive turnkey emergency monitoring service for building owners and property managers is pleased to announce it has appointed Norm Nelson as COO. Nelson comes to Kings III from Vivint Inc, the largest smart home company in the United States with over 1.3 million customers. His most recent role was that of Senior Director, Field Operations Planning and Deployment, where he managed several key field functions, including workforce planning and analytics, scheduling and dispatch management, and inventory and asset management for all of Vivint’s field professionals across the U.S. Prior to that, Norm was the Senior Director of Customer Experience and Director of Central Station.

“Norm is a strategic thinker and his extensive experience leading call center, field operations and client services teams will prove valuable as Kings III continues its accelerated growth,” said Dennis Mason, CEO.

Nelson was the 2017 Stevie Gold winner for Customer Service Executive of the Year as awarded by American Business Awards and under his leadership Vivint won the 2016 Gold Stevie for Best Large Call Center.. A graduate of Brigham Young University, Nelson is married with four children and is an active volunteer with his church, in his community and with youth.

About Kings III: Kings III Emergency Communications is the nation’s only full-service provider of emergency communication solutions. With headquarters in Coppell, Texas, Kings III has been delivering peace of mind to its customers nationwide since 1989. The company has installed thousands of emergency phones throughout the United States and Canada. Kings III is fully integrated; not only engineering and manufacturing emergency phones, but also providing one-stop-shop solutions that include installation, maintenance, and 24/7 emergency monitoring for emergency help phones utilized at poolside, in elevator, parking areas, stairwells and more. For more information, visit www.kingsiii.com.

CATEGORIES TAGGED

ELEVATORS

PROPERTY SAFETY

CATEGORIES

Categories

KEEP LEARNING

Three Reasons Why Emergency Response Should Be Consistent Across All Your Properties

Are you confident with the emergency response across all properties in your portfolio? Can all of your tenants expect the same care? Here we discuss three reasons why not streamlining this process could be a big mistake.

Emergency Phone Usage May Seem Low, but the Stakes are High

Should you disable your emergency phone during the off-season (pool phone) or can the monitoring cost be based on usage? Here's the information you need to know.

Things to Consider When Opening Your Pool During a Pandemic

Stay-at-home orders are being lifted and we are looking for the “new normal.” But what does that mean and how does that impact pool season?

Get To Know Our Essential Workers

To us, our emergency operators are always “essential workers,” but as Kings III has continued to operate as critical infrastructure throughout the COVID-19 stay-at-home orders, they are now officially deemed as essential by the country. Get to know three of our operators a little better and learn more about our emergency dispatch center in this interview.

Elevator Cleanliness and Best Practice Tips to Protect You and Your Property

These tips will help you with the extra steps you need to take to make sure your property is ready to re-enter an evolving business landscape.

Multifamily Tips for Your Elevators & Common Areas Following COVID-19

With residents home now more than ever, multifamily property managers face a unique set of COVID-19 challenges. Here are some industry-specific tips to keep in mind both during shelter-in-place orders as well as after, when settling into the new normal.

What A Labor Shortage Could Mean for Your Property’s Security Plan

Property managers who rely solely on in-person security likely never expected that a complimentary emergency response system was necessary. Consider the following.

Kings III Continues to Operate As Critical Infrastructure During COVID-19 Crisis

Deemed critical infrastructure, Kings III continues to operate during this unclear and difficult time. Learn more about what that means here.

The Most Current Drowning Statistics

What do you consider when evaluating on-site pool safety? The Consumer Product Safety Commission reported the most recent state of pool hazards in a recent study-- here's what you need to know.

Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.