BLOG CATEGORIES

Kings III Appoints New COO

Recent News Reveals Elevator Rides Turned Tragic. What Can We Do?

Norm Nelson Appointed as Kings III COO

(Dallas, TX) Kings III, an all-inclusive turnkey emergency monitoring service for building owners and property managers is pleased to announce it has appointed Norm Nelson as COO. Nelson comes to Kings III from Vivint Inc, the largest smart home company in the United States with over 1.3 million customers. His most recent role was that of Senior Director, Field Operations Planning and Deployment, where he managed several key field functions, including workforce planning and analytics, scheduling and dispatch management, and inventory and asset management for all of Vivint’s field professionals across the U.S. Prior to that, Norm was the Senior Director of Customer Experience and Director of Central Station.

“Norm is a strategic thinker and his extensive experience leading call center, field operations and client services teams will prove valuable as Kings III continues its accelerated growth,” said Dennis Mason, CEO.

Nelson was the 2017 Stevie Gold winner for Customer Service Executive of the Year as awarded by American Business Awards and under his leadership Vivint won the 2016 Gold Stevie for Best Large Call Center.. A graduate of Brigham Young University, Nelson is married with four children and is an active volunteer with his church, in his community and with youth.

About Kings III: Kings III Emergency Communications is the nation’s only full-service provider of emergency communication solutions. With headquarters in Coppell, Texas, Kings III has been delivering peace of mind to its customers nationwide since 1989. The company has installed thousands of emergency phones throughout the United States and Canada. Kings III is fully integrated; not only engineering and manufacturing emergency phones, but also providing one-stop-shop solutions that include installation, maintenance, and 24/7 emergency monitoring for emergency help phones utilized at poolside, in elevator, parking areas, stairwells and more. For more information, visit www.kingsiii.com.

CATEGORIES TAGGED

ELEVATORS

PROPERTY SAFETY

CATEGORIES

Categories

KEEP LEARNING

Elevator Communications and Data Connection Requirements: Properly Evaluating Security Risk, Reliability and Encumbrances

There’s a lot to consider when thinking about the new elevator emergency communication code requirements. Deciding to use your own network creates a long checklist and more work for you. Granting a third party vendor access to your network is an option but has risks. Here are a few things to consider when making your decision.

Check Your Property Crime Stats for 2021

As part of Building Safety Month, we’re taking a look at some fundamental property crime statistics that all property managers should know, adding in some of our own crime prevention and crime response tips.

The Downfalls of Using a Deactivated Cell Phone for Your Emergency Pool Phone

We have found as an emergency pool phone provider that there are multifamily communities unaware that their current pool phone service is actually using a deactivated cell phone. Depending on the authority having jurisdiction (AHJ), this often does not pass inspection for several reasons. This puts both property managers and their tenants at risk. Learn why.  

Kings III Expands Emergency Monitoring Benefit via FirstNet Network: What You Should Know

Kings III equipment has been approved for the use of FirstNet, built by AT&T, which is a long-term evolution (LTE) network that gives first priority to first responders and other public safety personnel. Learn more here.

Kings III Emergency Communications’ M90 Phone is Now FirstNet® Ready™

After a rigorous review process, Kings III’s emergency phone host control panel, the M90, is now FirstNet Ready™ and ready for use on FirstNet®, a public safety network. Learn items of note.

Recent Winter Storms Highlight Need to Plan for All Contingencies in an Emergency

See how Kings III's emergency dispatch center was able to run as-usual during the mass Texas power outages and how we're prepared to do so in any outage.

Elevator Entrapment Tips

Access easy, applicable tips for property managers when it comes to elevator entrapment follow-up and advice to give tenants stuck in an elevator.

Kings III Lands Spot on Top Workplaces USA 2021

Kings III is honored to be recognized by its employees and The Top Workplaces National Programs by earning the Top Workplaces USA 2021 reward in the 150-499 employees category, ranking in the top 5% for multiple culture drivers including clued-in employees, supportive managers, strong values, meaningful work, leaders-in-the-know, employee appreciation, and cross-team cooperation.