Kings III Centralizes Your Emergency Communication Needs

Kings III Centralizes Your Emergency Communication Needs

Kings III’s director of national accounts explains why more and more property management companies are looking at emergency communications needs on a portfolio level along with the benefits of doing so through Kings III.

“Life-safety emergency communications” doesn’t sound like a subjective issue. Code and practical sense mandates that this isn’t a category allowing for much variance in approach.

That is primarily why, over the past decade, Kings III Emergency Communications has seen a shift to centralized corporate decisions made by our clients regarding emergency phones for their portfolios. Once the vast exception, this has become much more the norm.

Find out how to improve safety and reduce costs at your property

Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertise

Learn More

Keep your elevators code compliant with this free guide >>

Still, outside of our family of customers, this isn’t the case. When Kings III is introduced to prospective customers, typically they are uncertain how their emergency phones are being monitored and maintained, and by whom, especially at the corporate level. Even if Kings III serves a few of their sites already, there is generally only a surface understanding of what that involves.

That makes sense at first glance. Why would they be familiar with these services?

Elevator and pool emergencies are generally rare occurrences, and phone monitoring is very much a background component of large daily operations (although Kings III’s emergency operators take a multitude of calls regarding all types of emergency situations, not limited to only elevator and pool needs. See some examples of actual calls taken here). These services most likely were individually ordered and executed through site management, or they were a tacit inclusion from another vendor service. Often these services happen off the corporate daily radar.

That is where we’re seeing a change. More and more, senior management is discussing emergency communications from a global portfolio perspective in terms of general policy. We see it from all facets, including folks from Operations, IT, Legal, Finance, Asset Management, Procurement….across the board. It touches needs and goals from multiple divisions of a company.

More strikingly, we’re seeing this shift among our fee-management-only customers as well. Even though such centralized decisions are more complex for fee managers representing a diversity of owners, the inherent liabilities of that fee manager are still singular to their operations. Their owners can benefit collectively from proven practices and negotiating advantages of the fee management firm they employ, particularly with a code-required service at such a nominal price point.

This has been great for Kings III.

It doesn’t take a stretch of imagination to guess that Kings III would prefer to install and monitor your entire portfolio. More business is more business, and who doesn’t want to do more business? We’re proudly guilty of that charge like any company worth its market salt.

However, that’s hardly the only reason that Kings III wants to be your chosen and only provider. Our goal, first and foremost, is to provide the absolute best value to your operations that we possibly can, and that is best achieved through uniformity and consistency for life-safety communications across your portfolio. We’re simply worth more to you that way.

Kings III saves your company money on many fronts. Complete portfolios can be installed with no up-front capital. Phones in need of repair will be replaced during installation (with the average cost of replacing an elevator around ~$1000+), which will save you money on service calls. Our full warranty will then cover you against future repairs and replacement for the life of our service with you.

And in many, if not most cases, Kings III’s technology can eliminate the need for dedicated phone lines, which typically cost 20-40 percent or more than Kings III’s monthly rates. That’s in addition to the volume discounts we provide for portfolio customers.

Those savings, however, pale in comparison to the real value and potential savings Kings III can provide. The rapid growth in our National Accounts shows that more and more of our customers agree.

What if an entrapment or pool emergency happens at one of your properties, and the equipment or service fails to handle it properly? What does that cost?

Properly monitored and maintained equipment can save a life. It can secure your liability position related to code requirements. It’s also just the right thing to do equally for every property you own and manage.

That is where Kings III truly shines. The entirety of our service was designed to save lives and mitigate risk for our customers. From the emergency phones we manufacture in-house, to our ETL-listed Emergency Dispatch Centers and AEMD and CPR-trained dispatch staff, we are built to provide you the most comprehensive emergency communications available in your industry.

Kings III time-date stamps all calls, storing them in perpetuity, and makes those calls available to you by written request. We offer an auto-test feature that will test your phone’s signal if we haven’t received a test call from you in 30 days. Of course, this will test dial tone and power only and we recommend all customers manually test their phones monthly at a minimum. We can access 176 languages and dialect to communicate effectively during entrapments and pool emergencies. We maintain a fully redundant call-center off site in the event of a catastrophic event at our home offices. We carry a multimillion dollar insurance policy to stand behind our services and will name you an additionally insured upon request.

Simply put, Kings III isn’t just the best choice for your property. We’re the best choice for ALL your properties. Learn more at

Understanding Elevator Emergency Communication Code Compliance







Six Ways to Rid Your Property of Crime

None of us want to deal with criminal activity, but in the case of property managers and building owners, who hold some liability for the safety of tenants and visitors, crime prevention is especially important. Here are six ways to help prevent crime on your property.

Kings III Makes The Dallas Morning News Top 100 Places to Work List

Kings III Emergency Communications, a privately-owned emergency help phone-monitoring company based in Coppell, was honored to be recognized by its employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list, falling in at 26th in the midsize companies category.

San Diego Building Solves Telephony Service Issues While Realizing Substantial Savings

Have you encountered service issues and missed potential savings with your current telecom provider? There's a better way.

How Building Certifications May Attract Potential Tenants

Building certifications are an official way to set your property apart and authentically advertise its high quality and superior features. Getting certified can boost your building’s bottom line, further focus your marketing strategy and, ultimately, attract tenants. Here, we list some of the most popular and highly regarded building certifications in commercial real estate.

Dealing With Burglary as a Property Manager

Here are some ways you can prevent and report burglaries that could happen on your property in order to keep tenants safe and to reduce your own liability.

Emergency Response Quick Reference Guide

Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.

6 Property Manager and Building Owner Liabilities

Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.

Hidden Telephony Costs May Be A Bigger Item Than You Think

Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.

Tips To Help Ensure Your Building Is Up To Code (In Any State)

When is the last time you stepped back and looked at the bigger picture of how your building syncs up with its building code and why this is so important? Here, we take a closer look at some of the more common building-code requirements and why the most obvious violations are often overlooked, even unintentionally.

Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.