Kings III Centralizes Your Emergency Communication Needs
Kings III’s director of national accounts explains why more and more property management companies are looking at emergency communications needs on a portfolio level along with the benefits of doing so through Kings III.
“Life-safety emergency communications” doesn’t sound like a subjective issue. Code and practical sense mandates that this isn’t a category allowing for much variance in approach.
That is primarily why, over the past decade, Kings III Emergency Communications has seen a shift to centralized corporate decisions made by our clients regarding emergency phones for their portfolios. Once the vast exception, this has become much more the norm.
Find out how to improve safety and reduce costs at your property
Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertiseLearn More
2022 ELLIES WINNER
Best Supplier -
Keep your elevators code compliant with this free guide >>
Still, outside of our family of customers, this isn’t the case. When Kings III is introduced to prospective customers, typically they are uncertain how their emergency phones are being monitored and maintained, and by whom, especially at the corporate level. Even if Kings III serves a few of their sites already, there is generally only a surface understanding of what that involves.
That makes sense at first glance. Why would they be familiar with these services?
Elevator and pool emergencies are generally rare occurrences, and phone monitoring is very much a background component of large daily operations (although Kings III’s emergency operators take a multitude of calls regarding all types of emergency situations, not limited to only elevator and pool needs. See some examples of actual calls taken here). These services most likely were individually ordered and executed through site management, or they were a tacit inclusion from another vendor service. Often these services happen off the corporate daily radar.
That is where we’re seeing a change. More and more, senior management is discussing emergency communications from a global portfolio perspective in terms of general policy. We see it from all facets, including folks from Operations, IT, Legal, Finance, Asset Management, Procurement….across the board. It touches needs and goals from multiple divisions of a company.
More strikingly, we’re seeing this shift among our fee-management-only customers as well. Even though such centralized decisions are more complex for fee managers representing a diversity of owners, the inherent liabilities of that fee manager are still singular to their operations. Their owners can benefit collectively from proven practices and negotiating advantages of the fee management firm they employ, particularly with a code-required service at such a nominal price point.
This has been great for Kings III.
It doesn’t take a stretch of imagination to guess that Kings III would prefer to install and monitor your entire portfolio. More business is more business, and who doesn’t want to do more business? We’re proudly guilty of that charge like any company worth its market salt.
However, that’s hardly the only reason that Kings III wants to be your chosen and only provider. Our goal, first and foremost, is to provide the absolute best value to your operations that we possibly can, and that is best achieved through uniformity and consistency for life-safety communications across your portfolio. We’re simply worth more to you that way.
Kings III saves your company money on many fronts. Complete portfolios can be installed with no up-front capital. Phones in need of repair will be replaced during installation (with the average cost of replacing an elevator around ~$1000+), which will save you money on service calls. Our full warranty will then cover you against future repairs and replacement for the life of our service with you.
And in many, if not most cases, Kings III’s technology can eliminate the need for dedicated phone lines, which typically cost 20-40 percent or more than Kings III’s monthly rates. That’s in addition to the volume discounts we provide for portfolio customers.
Those savings, however, pale in comparison to the real value and potential savings Kings III can provide. The rapid growth in our National Accounts shows that more and more of our customers agree.
What if an entrapment or pool emergency happens at one of your properties, and the equipment or service fails to handle it properly? What does that cost?
Properly monitored and maintained equipment can save a life. It can secure your liability position related to code requirements. It’s also just the right thing to do equally for every property you own and manage.
That is where Kings III truly shines. The entirety of our service was designed to save lives and mitigate risk for our customers. From the emergency phones we manufacture in-house, to our ETL-listed Emergency Dispatch Centers and AEMD and CPR-trained dispatch staff, we are built to provide you the most comprehensive emergency communications available in your industry.
Kings III time-date stamps all calls, storing them in perpetuity, and makes those calls available to you by written request. We offer an auto-test feature that will test your phone’s signal if we haven’t received a test call from you in 30 days. Of course, this will test dial tone and power only and we recommend all customers manually test their phones monthly at a minimum. We can access 176 languages and dialect to communicate effectively during entrapments and pool emergencies. We maintain a fully redundant call-center off site in the event of a catastrophic event at our home offices. We carry a multimillion dollar insurance policy to stand behind our services and will name you an additionally insured upon request.
Simply put, Kings III isn’t just the best choice for your property. We’re the best choice for ALL your properties. Learn more at www.kingsiii.com.
How is Your Premise Liability Law IQ?
A premises liability lawsuit holds a property owner responsible for any damages arising out of an injury on that person or entity's property. Keeping your property safe is, therefore, your number-one priority. Here's exactly what you need to know.
Kings III of America Announces CEO Transition
Kings III today announced that as part of a thoughtful succession process, Dennis Mason will be stepping down as Chief Executive Officer and transitioning to Senior Advisor. Norm Nelson, who has served as Chief Operating Officer since 2018, will succeed Mr. Mason as CEO.
Apple iPhone Setting Ties Up 911 Call Centers
A recent news story highlights how an iPhone safety feature may be adversely affecting 911 call centers. Here's what property managers should be thinking about when it comes to their own onsite emergencies.
Types of Emergency Phones: Glossary and Resources
If you are looking into information on emergency phones, it’s worth getting some context on all emergency response options at a high level. Here, we’ll attempt to do just that with a ‘types of emergency phones’ glossary where we’ll provide important facts and links to outside resources for ALL types of emergency phones, along with special considerations.
Winter-Proof Your Elevators
When elevators break down or work improperly, especially during inclement weather, we are reminded of their vital importance. Pay attention to the following items, especially in winter weather, to help keep your elevators running safely and smoothly.
Kings III Makes The Dallas Morning News Top 100 Places to Work List Becoming a 3x Winner
We're honored to be recognized by our employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list for the 3rd year in a row, falling in at 28th in the midsize companies category.
Best Practices for Using Video Surveillance on Your Property
Video surveillance is a common life safety tool for property managers. In fact, the latest elevator safety codes show how it can even be an essential component of emergency response for those with a disability. Here are some best practices to keep in mind when adding video surveillance to your security mix.
Arcline Investment Management to Acquire Kings III of America
Arcline Investment Management ("Arcline"), a growth-oriented private equity firm, today announced the acquisition of Kings III of America ("Kings III"), a leading third-party provider of elevator and pool emergency monitoring solutions in North America, from Rockbridge Growth Equity and Thayer Street Partners.
Saving Labor and Service Costs During Inflation
We simply can’t ignore the elephant in the room: inflation is causing unprecedented rises in prices. Learn how turnkey solutions with maintenance included can be your saving grace as a property manager.