Kings III Emergency Dispatch Call Series: Volume 1
On-site emergency help phones in elevators, parking areas, stairwells and more provide an added sense of security to your clients and reduce liability for your building. See our real-life examples how:
Building tenants utilize these help phones for a greater variety of circumstances than you might initially assume. What better way to show you truly value client and public safety than to provide an easily accessible means to call for help 24/7/365? To follow are actual emergency calls to Kings III.
Elevator Phone: Building manager trapped on elevator requested fire rescue. Dispatched Fire Rescue.
Elevator Phone: Callers reported an elderly lady fell down and injured her hip when the wheel fell off of her walker. Dispatched EMS.
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Help Phone: Caller reported her purse, tablet and cell phone had been stolen and requested police. Dispatched Police.
Elevator Phone: Caller stated there was someone shooting on the first floor. There were 11 people locking themselves in the elevator. Dispatched Police.
Elevator Phone: Caller reported there was a passenger trapped in a separate elevator. Unable to reach management. Dispatched Fire Rescue.
Elevator Phone: Entrapped passenger requested EMS due to his blood pressure being up. Stated he has heart problems and seizures. Dispatched EMS.
Elevator Phone: Elevator entrapment, Fire Rescue first on call list. Passenger was worried about missing their train and was unsure of when other departures might be available. Operator looked up train times online for him while he waited for Fire Rescue to arrive.
Help Phone: Caller used parking garage help phone to report his vehicle had been burglarized and to request a police dispatch. Dispatched Police.
Elevator Phone: Building security guard trapped in elevator. Unable to reach management. Dispatched Fire Rescue.
Help Phone: Visitor to the building used help phone to report someone at the apartment building having a heart attack. Conferenced in EMS and dispatched accordingly.
Elevator Phone: Entrapped passenger stated he had been fasting and requested medical attention. After contacting EMS, passenger told them he did not need EMS any longer. 911 decided to dispatch EMS
Elevator Phone: Callers were not entrapped, but had a son in a wheelchair and the elevators were not working. Management stated there was no one on-site that could help and requested 911 be called. Dispatched Police per caller’s request.
Elevator Phone: Caller was not trapped in the elevator, but was unable to exit the building. Unable to reach management. Dispatched Police.
Elevator Phone: Caller stated there was a homeless man sleeping in the storage unit and requested Police be dispatched. Dispatched Police.
At Kings III, we stand firmly behind the idea that the right people with the right training results in the right response. Our monitoring provides just that, all while keeping your management team informed and helping to reduce your risk, reduce your liability and potentially reduce your costs. Learn more at www.kingsiii.com.
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In our space, there’s been a lot of chatter about FCC Order 10-72a1 and how it is impacting copper/analog/plain old telephone service (POTS) phone lines. With this comes deteriorating service and significantly higher phone line costs. Learn your best options for addressing this with your emergency phones.
Building Safety Month is an international campaign celebrated in May to raise awareness about building safety. Learn more about what you can do to further the initiative here in this blog post.
While it’s been over a year since IBC 2021 was released, many are still familiarizing themselves with the elevator phone code requirements and how to navigate them, as significant accessibility changes have been made. We’re here to help clear that up for you.
Although, of course, those with hearing loss or deafness can continue to live independent and productive lives, there are unique needs and accommodations associated with them, and it is in your best interest as a property manager to keep their safety in mind. Here are some considerations to make when helping to protect your deaf/hard-of-hearing tenants.
Here, we list the most common types of illegal activities that take place on multifamily residential properties and how you can sniff them out. Finally, we detail the steps you can take once you discover the illegal activity while reducing the chance of harm to you and other tenants.
Kings III was honored to be recognized by its employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list, falling in at 17th in the midsize companies category, jumping from its 26th standing in the previous year.
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If you rely on tenants' smartphone use as an on-site emergency response, you're opening up some liability issues when it comes to property safety. Here's what you need to know.
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.