Kings III Emergency Dispatch Call Series: Volume 1
On-site emergency help phones in elevators, parking areas, stairwells and more provide an added sense of security to your clients and reduce liability for your building. See our real-life examples how:
Building tenants utilize these help phones for a greater variety of circumstances than you might initially assume. What better way to show you truly value client and public safety than to provide an easily accessible means to call for help 24/7/365? To follow are actual emergency calls to Kings III.
Elevator Phone: Building manager trapped on elevator requested fire rescue. Dispatched Fire Rescue.
Elevator Phone: Callers reported an elderly lady fell down and injured her hip when the wheel fell off of her walker. Dispatched EMS.
Find out how to improve safety and reduce costs at your property
Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertiseLearn More
Help Phone: Caller reported her purse, tablet and cell phone had been stolen and requested police. Dispatched Police.
Elevator Phone: Caller stated there was someone shooting on the first floor. There were 11 people locking themselves in the elevator. Dispatched Police.
Elevator Phone: Caller reported there was a passenger trapped in a separate elevator. Unable to reach management. Dispatched Fire Rescue.
Elevator Phone: Entrapped passenger requested EMS due to his blood pressure being up. Stated he has heart problems and seizures. Dispatched EMS.
Elevator Phone: Elevator entrapment, Fire Rescue first on call list. Passenger was worried about missing their train and was unsure of when other departures might be available. Operator looked up train times online for him while he waited for Fire Rescue to arrive.
Help Phone: Caller used parking garage help phone to report his vehicle had been burglarized and to request a police dispatch. Dispatched Police.
Elevator Phone: Building security guard trapped in elevator. Unable to reach management. Dispatched Fire Rescue.
Help Phone: Visitor to the building used help phone to report someone at the apartment building having a heart attack. Conferenced in EMS and dispatched accordingly.
Elevator Phone: Entrapped passenger stated he had been fasting and requested medical attention. After contacting EMS, passenger told them he did not need EMS any longer. 911 decided to dispatch EMS
Elevator Phone: Callers were not entrapped, but had a son in a wheelchair and the elevators were not working. Management stated there was no one on-site that could help and requested 911 be called. Dispatched Police per caller’s request.
Elevator Phone: Caller was not trapped in the elevator, but was unable to exit the building. Unable to reach management. Dispatched Police.
Elevator Phone: Caller stated there was a homeless man sleeping in the storage unit and requested Police be dispatched. Dispatched Police.
At Kings III, we stand firmly behind the idea that the right people with the right training results in the right response. Our monitoring provides just that, all while keeping your management team informed and helping to reduce your risk, reduce your liability and potentially reduce your costs. Learn more at www.kingsiii.com.
Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.
Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.
Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.
When is the last time you stepped back and looked at the bigger picture of how your building syncs up with its building code and why this is so important? Here, we take a closer look at some of the more common building-code requirements and why the most obvious violations are often overlooked, even unintentionally.
Are you prepared for the sunset of 3G communications? Don't risk disruption to your business by waiting to transition to 4G/LTE, get ahead with Kings III.
Are you confident with the emergency response across all properties in your portfolio? Can all of your tenants expect the same care? Here we discuss three reasons why not streamlining this process could be a big mistake.
Should you disable your emergency phone during the off-season (pool phone) or can the monitoring cost be based on usage? Here's the information you need to know.
Stay-at-home orders are being lifted and we are looking for the “new normal.” But what does that mean and how does that impact pool season?
To us, our emergency operators are always “essential workers,” but as Kings III has continued to operate as critical infrastructure throughout the COVID-19 stay-at-home orders, they are now officially deemed as essential by the country. Get to know three of our operators a little better and learn more about our emergency dispatch center in this interview.
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.