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Kings III Emergency Dispatch Call Series: Volume 1

On-site emergency help phones in elevators, parking areas, stairwells and more provide an added sense of security to your clients and reduce liability for your building. See our real-life examples how:

Part-One

Building tenants utilize these help phones for a greater variety of circumstances than you might initially assume. What better way to show you truly value client and public safety than to provide an easily accessible means to call for help 24/7/365? To follow are actual emergency calls to Kings III. 

Elevator Phone: Building manager trapped on elevator requested fire rescue. Dispatched Fire Rescue.

Elevator Phone: Callers reported an elderly lady fell down and injured her hip when the wheel fell off of her walker. Dispatched EMS.

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Help Phone: Caller reported her purse, tablet and cell phone had been stolen and requested police. Dispatched Police.

Elevator Phone: Caller stated there was someone shooting on the first floor. There were 11 people locking themselves in the elevator. Dispatched Police.

Elevator Phone: Caller reported there was a passenger trapped in a separate elevator. Unable to reach management. Dispatched Fire Rescue.

Elevator Phone: Entrapped passenger requested EMS due to his blood pressure being up. Stated he has heart problems and seizures. Dispatched EMS.

Elevator Phone: Elevator entrapment, Fire Rescue first on call list. Passenger was worried about missing their train and was unsure of when other departures might be available. Operator looked up train times online for him while he waited for Fire Rescue to arrive.

Help Phone: Caller used parking garage help phone to report his vehicle had been burglarized and to request a police dispatch. Dispatched Police.

Elevator Phone: Building security guard trapped in elevator. Unable to reach management. Dispatched Fire Rescue.

Help Phone: Visitor to the building used help phone to report someone at the apartment building having a heart attack. Conferenced in EMS and dispatched accordingly.

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Elevator Phone: Entrapped passenger stated he had been fasting and requested medical attention. After contacting EMS, passenger told them he did not need EMS any longer. 911 decided to dispatch EMS

Elevator Phone: Callers were not entrapped, but had a son in a wheelchair and the elevators were not working. Management stated there was no one on-site that could help and requested 911 be called. Dispatched Police per caller’s request.

Elevator Phone: Caller was not trapped in the elevator, but was unable to exit the building. Unable to reach management. Dispatched Police.

Elevator Phone: Caller stated there was a homeless man sleeping in the storage unit and requested Police be dispatched. Dispatched Police.

At Kings III, we stand firmly behind the idea that the right people with the right training results in the right response. Our monitoring provides just that, all while keeping your management team informed and helping to reduce your risk, reduce your liability and potentially reduce your costs. Learn more at www.kingsiii.com.

Building Your Emergency Action Plan

KEEP LEARNING

How to Handle After-Hours Emergencies

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The 5 Most Common Reasons Smartphones Fail at Property Safety

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Prepare an Emergency Plan for Your Fitness Center

Because your fitness center could be one of the more popular amenities on your property, it certainly brings a need for a plan to manage risks that can occur. If you haven’t already, it’s important to establish life safety and emergency response practices specifically designated for the area. Here are some of the essentials.

Elevator Communications and Data Connection Requirements: Properly Evaluating Security Risk, Reliability and Encumbrances

There’s a lot to consider when thinking about the new elevator emergency communication code requirements. Deciding to use your own network creates a long checklist and more work for you. Granting a third party vendor access to your network is an option but has risks. Here are a few things to consider when making your decision.

Check Your Property Crime Stats for 2021

As part of Building Safety Month, we’re taking a look at some fundamental property crime statistics that all property managers should know, adding in some of our own crime prevention and crime response tips.

The Downfalls of Using a Deactivated Cell Phone for Your Emergency Pool Phone

We have found as an emergency pool phone provider that there are multifamily communities unaware that their current pool phone service is actually using a deactivated cell phone. Depending on the authority having jurisdiction (AHJ), this often does not pass inspection for several reasons. This puts both property managers and their tenants at risk. Learn why.  

Kings III Expands Emergency Monitoring Benefit via FirstNet Network: What You Should Know

Kings III equipment has been approved for the use of FirstNet, built by AT&T, which is a long-term evolution (LTE) network that gives first priority to first responders and other public safety personnel. Learn more here.

Kings III Emergency Communications’ M90 Phone is Now FirstNet Ready®

After a rigorous review process, Kings III’s emergency phone host control panel, the M90, is now FirstNet Ready™ and ready for use on FirstNet®, a public safety network. Learn items of note.

Recent Winter Storms Highlight Need to Plan for All Contingencies in an Emergency

See how Kings III's emergency dispatch center was able to run as-usual during the mass Texas power outages and how we're prepared to do so in any outage.

Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.