Kings III Emergency Dispatch Call Series : Volume 3
With elevator, pool and other help phone monitoring, Kings III’s goal is to provide an added sense of security to your clients and reduce liability for your building.See real examples of real emergency calls that our operators took in July 2017.
Think all emergency calls placed by your residents or tenants are the same? You would be surprised at the variety in calls that our dedicated emergency center takes. What better way to show you truly value client and public safety than to provide an easily accessible means to call for help 24/7/365? To follow are some of the actual emergency calls our operators received during the first two weeks of July 2017.
Find out how to improve safety and reduce costs at your property
Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertiseLearn More
Elevator Phone: Elevator entrapment, passengers requested EMS due to being claustrophobic. Dispatched EMS.
Pool Phone: Caller reported that there were drunk kids were trying to fight her husband. Dispatched police.
Pool Phone: Resident stated that the power was out, and everyone was trapped inside the gate and were unable to leave. Dispatched police.
Elevator Phone: Elevator entrapment. Building management requested that we dispatch fire department due to the hour long ETA provided by the elevator company.
Pool Phone: Male caller reported that his truck was stolen while he was at the pool swimming. Dispatched police.
Elevator Phone: A man said that he was being harassed in the elevator. Police were dispatched to the property.
Help Phone: Male caller requested Police due to someone trashing his apartment. Same male from called hours later requesting EMS due to his son jump kicking him on his back and face.
Help Phone: Caller requested EMS due to hearing voices in his head. Dispatched EMS.
Pool Phone: Caller stated a propane tank caught on fire as they were grilling and his legs got blistered. Dispatched fire department and EMS.
Elevator Phone: Caller stated he let the moving guy go up in the elevator, the moving guy did not have his cell phone with him or a code to get back down and use the elevator and he could not get up to him. Unable to reach building management, so operator dispatched fire rescue to assist the caller.
Pool Phone: Caller stated that he broke his leg. Dispatched EMS.
Help Phone: Caller requested police due to being lost at his friend’s apartment complex and not knowing where he was. Dispatched police.
Pool Phone: Caller requested police due to a man striking her at the pool, she believed due to him being intoxicated and mistaking her for his wife. Dispatched police.
Help Phone: Caller requested police due to someone stealing her tv. Dispatched police.
Elevator Phone: Elevator entrapment. Passengers stated they smelled a burning smell. Dispatched fire rescue due to possible emergency.
Pool Phone: Caller stated that he had accidentally drank lighter fluid and requested EMS. Dispatched EMS.
Elevator Phone: Caller stated there were people fighting in the lobby and requested police be dispatched. Dispatched police.
Pool Phone: Caller requested EMS due to a girl breaking a window and cutting her hand on a piece of glass. Dispatched EMS.
Elevator Phone: Passenger said there was a male there who didn’t let him get off the elevator. He said he feared for his life. Dispatched police.
Help Phone: Caller requested police due to a vandalism at the property. Dispatched police.
Pool Phone: Caller requested police due to his roommate and 3 men attempting to evict him using weapons. Dispatched police.
At Kings III, we stand firmly behind the idea that the right people with the right training results in the right response. Our monitoring provides just that, all while keeping your management team informed and helping to reduce your risk, reduce your liability and potentially reduce your costs. Learn more at www.kingsiii.com.
Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.
Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.
Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.
When is the last time you stepped back and looked at the bigger picture of how your building syncs up with its building code and why this is so important? Here, we take a closer look at some of the more common building-code requirements and why the most obvious violations are often overlooked, even unintentionally.
Are you prepared for the sunset of 3G communications? Don't risk disruption to your business by waiting to transition to 4G/LTE, get ahead with Kings III.
Are you confident with the emergency response across all properties in your portfolio? Can all of your tenants expect the same care? Here we discuss three reasons why not streamlining this process could be a big mistake.
Should you disable your emergency phone during the off-season (pool phone) or can the monitoring cost be based on usage? Here's the information you need to know.
Stay-at-home orders are being lifted and we are looking for the “new normal.” But what does that mean and how does that impact pool season?
To us, our emergency operators are always “essential workers,” but as Kings III has continued to operate as critical infrastructure throughout the COVID-19 stay-at-home orders, they are now officially deemed as essential by the country. Get to know three of our operators a little better and learn more about our emergency dispatch center in this interview.
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.