BLOG CATEGORIES

Kings III Expands Dispatch Center

Recent News Reveals Elevator Rides Turned Tragic. What Can We Do?

Kings III Emergency Communications Expands Emergency Dispatch Center to Accommodate Increased Demand

(Coppell, TX) Kings III Emergency Communications, headquartered in the suburbs of Dallas, Texas, recently expanded its Emergency Dispatch Center (EDC) in an effort to accommodate increased demand in its core business as well as its new ventures. The organization provides class-leading emergency communication solutions to customers across the US and Canada. The business also provides a host of associated turnkey solutions for use in elevators, at poolside, in garages, car parks, cash points, arenas and large facilities. Kings III has a state of the art Emergency Dispatch Center staffed with Advanced Emergency Medical Dispatcher, CPR and HIPAA certified operators, providing a key differentiator in their industry.

In 2012, the EDC handled more than 800,000 voice calls. The recent expansion allows for an additional four to five million calls annually. Two separate, redundant monitoring facilities are maintained for use in the event of a major catastrophe. The primary and redundant sites are located on separate telephone lines and power grids. Using sophisticated hardware and automation software, each call is recorded, time stamped and provided to customers on request, providing an invaluable benefit in liability reduction for Kings III customers.

Kings III Emergency Communications has been providing complete, compliant and affordable emergency phone solutions for elevators, poolside, stairwells, parking areas and more for nearly three decades, monitoring more than 50,000 help phones across the U.S. Our all-inclusive turnkey solution includes equipment, installation, maintenance and 24/7 monitoring at our very own Emergency Dispatch Center for one low price. Two of our key differentiators include our smart line seizure technology which eliminates costly dedicated emergency phone lines and our digital recording and storing of all calls. These coupled with advanced operator training and many other value-added benefits allow us to reduce risk, liability and costs for our customers. We are designed, assembled and supported in the USA. Learn more at www.kingsiii.com.

CATEGORIES TAGGED

ELEVATORS

PROPERTY SAFETY

CATEGORIES

Categories

KEEP LEARNING

Emergency Response Quick Reference Guide

Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.

6 Property Manager and Building Owner Liabilities

Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.

Hidden Telephony Costs May Be A Bigger Item Than You Think

Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.

Tips To Help Ensure Your Building Is Up To Code (In Any State)

When is the last time you stepped back and looked at the bigger picture of how your building syncs up with its building code and why this is so important? Here, we take a closer look at some of the more common building-code requirements and why the most obvious violations are often overlooked, even unintentionally.

What the 3G Sunset Means For You

Are you prepared for the sunset of 3G communications? Don't risk disruption to your business by waiting to transition to 4G/LTE, get ahead with Kings III.

Three Reasons Why Emergency Response Should Be Consistent Across All Your Properties

Are you confident with the emergency response across all properties in your portfolio? Can all of your tenants expect the same care? Here we discuss three reasons why not streamlining this process could be a big mistake.

Emergency Phone Usage May Seem Low, but the Stakes are High

Should you disable your emergency phone during the off-season (pool phone) or can the monitoring cost be based on usage? Here's the information you need to know.

Things to Consider When Opening Your Pool During a Pandemic

Stay-at-home orders are being lifted and we are looking for the “new normal.” But what does that mean and how does that impact pool season?

Get To Know Our Essential Workers

To us, our emergency operators are always “essential workers,” but as Kings III has continued to operate as critical infrastructure throughout the COVID-19 stay-at-home orders, they are now officially deemed as essential by the country. Get to know three of our operators a little better and learn more about our emergency dispatch center in this interview.

Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.