BLOG CATEGORIES

Kings III Faces Fiber Optic Mishap

Recent News Reveals Elevator Rides Turned Tragic. What Can We Do?

Kings III Emergency Communications Handles Potential Service Interruption Better than Many 911 Facilities

Kings III Emergency Communications experienced a worst case scenario early last month when a road construction crew destroyed its fiber optic communication lines, severing phone service to its Emergency Dispatch Center (EDC). Kings III provides an emergency monitoring service for help phones on location in commercial and multifamily properties and for mobile lone worker safety devices all across North America.

On Saturday, August 9, 2014, Kings III was put to the test when the fiber optic communication lines for its corporate office and Emergency Dispatch Center were cut during ongoing construction for a highway expansion on the nearby 121 service road in Coppell, Texas. The company’s phone provider was able to resolve the issue early Monday morning, but for a company answering emergency calls, having a reliable back up facility kept the lines of communication open while crews worked to restore the main lines. In a business dealing with life safety, you can’t be down for an hour much less 36. Luckily, Kings III was well prepared and the offsite location provided for minimal interruption. Given the issues that many central stations, and 911 facilities in particular, have had in recent months with outages lasting several hours such as those in Oregon and Washington, Kings III was pleased with their response time and level of preparedness for such events.

Kings III President, Dennis Mason, comments “While we never hope for an outage, this scenario certainly provided an additional test of our current back up facility and procedures, further confirming that the systems and team we have in place are prepared to handle unintended complications in our business. Additionally, the event provided an opportunity to assess areas where we might further improve our processes.”

Kings III Emergency Communications has been providing complete, compliant and affordable emergency phone solutions for elevators, poolside, stairwells, parking areas and more for nearly three decades, monitoring more than 50,000 help phones across the U.S. Our all-inclusive turnkey solution includes equipment, installation, maintenance and 24/7 monitoring at our very own Emergency Dispatch Center for one low price. Two of our key differentiators include our smart line seizure technology which eliminates costly dedicated emergency phone lines and our digital recording and storing of all calls. These coupled with advanced operator training and many other value-added benefits allow us to reduce risk, liability and costs for our customers. We are designed, assembled and supported in the USA. Learn more at www.kingsiii.com.

KEEP LEARNING

Six Ways to Rid Your Property of Crime

None of us want to deal with criminal activity, but in the case of property managers and building owners, who hold some liability for the safety of tenants and visitors, crime prevention is especially important. Here are six ways to help prevent crime on your property.

Kings III Makes The Dallas Morning News Top 100 Places to Work List

Kings III Emergency Communications, a privately-owned emergency help phone-monitoring company based in Coppell, was honored to be recognized by its employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list, falling in at 26th in the midsize companies category.

San Diego Building Solves Telephony Service Issues While Realizing Substantial Savings

Have you encountered service issues and missed potential savings with your current telecom provider? There's a better way.

How Building Certifications May Attract Potential Tenants

Building certifications are an official way to set your property apart and authentically advertise its high quality and superior features. Getting certified can boost your building’s bottom line, further focus your marketing strategy and, ultimately, attract tenants. Here, we list some of the most popular and highly regarded building certifications in commercial real estate.

Dealing With Burglary as a Property Manager

Here are some ways you can prevent and report burglaries that could happen on your property in order to keep tenants safe and to reduce your own liability.

Emergency Response Quick Reference Guide

Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.

6 Property Manager and Building Owner Liabilities

Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.

Hidden Telephony Costs May Be A Bigger Item Than You Think

Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.

Tips To Help Ensure Your Building Is Up To Code (In Any State)

When is the last time you stepped back and looked at the bigger picture of how your building syncs up with its building code and why this is so important? Here, we take a closer look at some of the more common building-code requirements and why the most obvious violations are often overlooked, even unintentionally.

Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.