Multifamily Tips for Your Elevators & Common Areas Following COVID-19
You’ve long known that multifamily is not like any other business. These surreal and unprecedented times have proven that like perhaps nothing before.
COVID-19 didn’t socially distance your customers from you. Rather, it brought your residents home to you, virtually around the clock, where they’ve hunkered down in safe harbor to work, study, and help flatten the curve. Your communities are where the indelible recall of these historic times will forever be etched in their memories, providing context for their stories to be passed on for generations to come.
Find out how to improve safety and reduce costs at your property
Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertiseLearn More
Those bonds are not lost on Kings III, which takes great pride as the emergency communications provider a great many of you trust to serve your residents. Such relationships are a privilege we do not take lightly or for granted as we monitor the portfolios for much of your industry.
Hopefully soon, it will be time to “reopen America’s economy,” a phrase equally as foreign to us all as the corona virus itself. For multifamily, that means the coming days when your residents venture back out into the community, to work, or simply to the pool or fitness room on site. And, it means when your team resumes its collective roles to show, lease, and manage properties firsthand across the expanse of your portfolios.
So just how exactly will this re-engagement work? No doubt these discussions are taking place in your offices and across every sector of the country, and safety and caution will be crucial as we slowly wade back to normal in the early stages.
As we wait to see what that will look like, please allow Kings III to share some ideas as it relates to your emergency phones, elevators, and industry overall. These are critical times to make sure all aspects of your properties are functioning properly and up to code.
Regarding your emergency phones:
- Test each of your elevator phones individually. Kings III encourages you to do this frequently by simply pushing the button and telling our Emergency Dispatch Center operators, “I’m testing the phone.” We’ll let you know if we hear you loud and clear, and we’ll verify the location we have on file for that specific phone. See more tips for testing your elevator phones here.
- If you don’t have Kings III phones, make sure you are not sharing phone lines with multiple elevators. You can do this by testing two elevators simultaneously; both calls should get through to an operator without issue. If only one does, you could be sharing lines, and that does not meet ASME code for simultaneous entrapments. (Kings III technology eliminates dedicated lines without violating code because all calls get through to our Emergency Dispatch Center.)
- If there is any issue with the phone, Kings III will dispatch a technician to remedy the problem, which is covered under your full warranty for Kings III devices.
- Please note that Kings III technicians are available to address non-working phones during this COVID-19 crisis; however, they are limited as it relates to new installations at this time. If you have immediate need for installation, we can discuss with you on a case-by-case basis.
- Make sure you’re ready for pool season when that arrives. Test your phones soon, and get them repaired if needed, before health inspectors begin showing up to test your phones.
The following includes elevator and escalator safety advice from the National Elevator Industry (NEII) regarding COVID-19:
- Practice social distancing when riding on an elevator or escalator. If an elevator or escalator is crowded, wait for the next one.
- Hold the handrail when riding an escalator and remember to wash your hands soon after.
- Follow all genuine hygiene practices in elevators, such as coughing into your elbow instead of your hands.
- Do not walk up or down a stopped escalator. Find one that is working or use the stairs.
Lastly, here are some additional multifamily links regarding COVID-19. Everyone here at Kings III hopes you, your families, and your colleagues are safe and healthy during these difficult times.
We simply can’t ignore the elephant in the room: inflation is causing unprecedented rises in prices. Learn how turnkey solutions with maintenance included can be your saving grace as a property manager.
In our space, there’s been a lot of chatter about FCC Order 10-72a1 and how it is impacting copper/analog/plain old telephone service (POTS) phone lines. With this comes deteriorating service and significantly higher phone line costs. Learn your best options for addressing this with your emergency phones.
Building Safety Month is an international campaign celebrated in May to raise awareness about building safety. Learn more about what you can do to further the initiative here in this blog post.
While it’s been over a year since IBC 2021 was released, many are still familiarizing themselves with the elevator phone code requirements and how to navigate them, as significant accessibility changes have been made. We’re here to help clear that up for you.
Although, of course, those with hearing loss or deafness can continue to live independent and productive lives, there are unique needs and accommodations associated with them, and it is in your best interest as a property manager to keep their safety in mind. Here are some considerations to make when helping to protect your deaf/hard-of-hearing tenants.
Here, we list the most common types of illegal activities that take place on multifamily residential properties and how you can sniff them out. Finally, we detail the steps you can take once you discover the illegal activity while reducing the chance of harm to you and other tenants.
Kings III was honored to be recognized by its employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list, falling in at 17th in the midsize companies category, jumping from its 26th standing in the previous year.
Not all on-site emergencies take place during regular working hours, but that doesn't make them any less important to address. Here's how property managers can effectively respond to property emergencies occurring after-hours without an unrealistic, burdensome workload.
If you rely on tenants' smartphone use as an on-site emergency response, you're opening up some liability issues when it comes to property safety. Here's what you need to know.
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.