What A Labor Shortage Could Mean for Your Property’s Security Plan
If we’ve learned anything in the past month or so, it might be that we’re not always as prepared as we think. How might that be relevant for you as a property manager? Currently, it could mean a shortage of labor or vendors to carry out some of the essential tasks at your site. Those in property management who have historically relied solely on in-person security at their buildings likely never expected that a complimentary emergency response system was necessary, in strange times like these and otherwise. If we’ve learned anything in the past month or so, it might be that we’re not always as prepared as we think.
Find out how to improve safety and reduce costs at your property
Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertiseLearn More
Who will back up or replace your security guards?
Who will cover the shift if the guard you’re expecting does not show up? Will you be happy with the replacement? If you are choosing a security company, ask them how they handle emergency replacements and make sure they are compliant with your incident response plan.
As you know all too well, when it comes to on-site life safety and security, the goal is to demonstrate to your tenants that protection and prevention are your top concerns. There are many ways to safeguard your building and your tenants as well as deter crime.
What to keep in mind
Security guards are a very hands-on approach to your building’s safety plan. They create an atmosphere of high security and add elements of authority, supervision, and human judgment. However, they aren’t enough on their own, especially during a labor shortage due to health concerns like those we are currently experiencing in the COVID-19 pandemic. In fact, when guards are on duty, property managers and tenants alike can develop an inflated sense of security. It’s important that you also consider shortcomings related to building blind spots and the potential for human limitations and error.
Emergency phones and security guards
If you have your emergency elevator phones currently ringing to your security guards, you should keep in mind that:
- Sometimes, they are the entrapped party or the very person needing help
- They are sometimes unavailable to take the call
- They are not properly trained to handle all emergency calls (for instance, some emergency calls require pre-arrival medical instructions until help arrives.)
- You are missing out on key benefits of a specialized monitoring partner (call recording, location and elevator cab ID, language translation, etc.)
- Lastly, you need a service that helps maintain compliance and continuity around your incident response plan
Staffing shortage or not, it’s important to supplement your security guards with additional safety methods to minimize the margin for error, in particular when it comes to areas on-site such as your elevators. With or without a human security guard, never be without Kings III emergency response service. Kings III gives you professional trained operators who are on standby 24/7/365 to help with any emergency on your property. This includes elevators, pools, stairwells, garages, parking lots and other places that security guards’ eyes can’t cover.
Good security guards may be in short supply, but there is never a shortage of Kings III’s highly trained emergency dispatchers. In fact, our operators are certified in Advanced Emergency Medical Dispatch (AEMD). That means that they are able to provide pre-arrival medical instructions if and when needed — something most security guards are not trained to do.
Kings III is always there, even when a security guard is not, so that you and your tenants have peace of mind and appropriate, reliable response.
Contact us here to help ensure that you are covered.
In our space, there’s been a lot of chatter about FCC Order 10-72a1 and how it is impacting copper/analog/plain old telephone service (POTS) phone lines. With this comes deteriorating service and significantly higher phone line costs. Learn your best options for addressing this with your emergency phones.
Building Safety Month is an international campaign celebrated in May to raise awareness about building safety. Learn more about what you can do to further the initiative here in this blog post.
While it’s been over a year since IBC 2021 was released, many are still familiarizing themselves with the elevator phone code requirements and how to navigate them, as significant accessibility changes have been made. We’re here to help clear that up for you.
Although, of course, those with hearing loss or deafness can continue to live independent and productive lives, there are unique needs and accommodations associated with them, and it is in your best interest as a property manager to keep their safety in mind. Here are some considerations to make when helping to protect your deaf/hard-of-hearing tenants.
Here, we list the most common types of illegal activities that take place on multifamily residential properties and how you can sniff them out. Finally, we detail the steps you can take once you discover the illegal activity while reducing the chance of harm to you and other tenants.
Kings III was honored to be recognized by its employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list, falling in at 17th in the midsize companies category, jumping from its 26th standing in the previous year.
Not all on-site emergencies take place during regular working hours, but that doesn't make them any less important to address. Here's how property managers can effectively respond to property emergencies occurring after-hours without an unrealistic, burdensome workload.
If you rely on tenants' smartphone use as an on-site emergency response, you're opening up some liability issues when it comes to property safety. Here's what you need to know.
Because your fitness center could be one of the more popular amenities on your property, it certainly brings a need for a plan to manage risks that can occur. If you haven’t already, it’s important to establish life safety and emergency response practices specifically designated for the area. Here are some of the essentials.
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.