The FIFA World Cup™ is Coming to Your City. Is Your Property Emergency Response Ready?

WHY THE WORLD CUP CHANGES EVERYTHING FOR HOTELS

FIFA World Cup™ host cities experience a fundamentally different operational environment than a typical tourist season surge. Your hotel may be used to busy seasons, but the combination of factors during a major international sporting event creates emergency response challenges that go well beyond normal capacity planning. 

01

Surge Crowds & Higher Incident Volume
Your staff-to-guest ratio is stretched with capacity at record highs, and the statistical likelihood of medical emergencies, accidents, intoxication incidents, and security events rises significantly. Response times simply matter more when there’s more happening. 

02 

Network Congestion at Critical Moments
Tens of thousands of fans in your area (many streaming, posting, and calling simultaneously) create extreme bandwidth demand. Cellular networks slow down or fail entirely. Telecommunications engineers have repeatedly warned that major sporting events like the World Cup can overwhelm local cellular networks, requiring temporary infrastructure to prevent service disruptions. When emergency communication depends on those same networks, delays and dropped calls can become a real risk during the moments when help is needed most. That’s why many properties rely on purpose-built emergency communication systems designed to stay connected and coordinate response even when networks are under heavy strain.

03

A Global Guest Population
Your guests aren’t just domestic travelers. They’re coming from dozens of countries and speaking dozens of languages. In an emergency, a guest who can’t communicate their location, their symptoms, or their situation faces a life-threatening gap. Does your emergency response account for that?

HELP US HELP YOU. CONSULT WITH OUR EXPERTS.

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PURPOSE-BUILT EMERGENCY RESPONSE FOR HOTELS LIKE YOURS

Kings III Emergency Communications has been the leading provider of code-compliant emergency phone solutions since 1989. Our all-inclusive solution includes equipment, installation, maintenance, and 24/7 monitoring and response through our Emergency Dispatch Center, staffed by trained professionals who handle calls at your property end-to-end, from initial contact through dispatch and follow-up. When your front desk is overwhelmed and your cellular network is congested, our system keeps working.

DEDICATED EMERGENCY DISPATCH CENTER

A Real Person. Every Call. Any Time.

When a guest triggers an emergency call, they’ll connect directly to our dedicated 24/7 Emergency Dispatch Center. Our operators are trained to handle real emergencies. They gather critical information, contact local emergency services, and stay on the line until help arrives, allowing your front desk to attend to their core responsibilities with the level of support they need through a dedicated outlet.

PARTNER WITH ONE CONSOLIDATED VENDOR

One Partner. Simplified Emergency Support.

Our solution provides everything you need, from state-of-the-art equipment to seamless installation, proactive maintenance, auto testing for code compliance, and reliable emergency response. Experience peace of mind without being the middleman between multiple vendors, knowing there are no surprise expenses from rolling out an elevator truck or unexpectedly replacing equipment.

MULTILINGUAL EMERGENCY DISPATCH

Every Guest Can Be Helped. No Language Barrier.

Our dispatch professionals are trained to respond to emergency calls in over 175 languages from diverse guest populations while coordinating an appropriate response. This helps hotels improve clarity during emergency communication, reduce guest confusion and panic, support staff who may not be able to respond immediately, and maintain a safer, more reassuring guest experience.

RELIABLE EMERGENCY RESPONSE, REGARDLESS OF DEMAND

Emergency response designed to perform when cellular networks are overwhelmed.

If guests need help, how can you ensure reliable connectivity and avoid dropped calls amid the congestion of the FIFA World Cup?

Kings III emergency response can also be enhanced with FirstNet®Built with AT&T. FirstNet is the reliable, highly secure, interoperable, and innovative public safety communications platform built with and for first responders. Most importantly, when the cellular network goes down, FirstNet gives your emergency phones priority.  

Interoperability
Wider Coverage
More Bandwidth
Coordination for More Efficient Response

Always Connected When It Counts

Your Kings III emergency response can also be enhanced with FirstNet®, Built with AT&T. FirstNet is the reliable, highly secure, interoperable and innovative public safety communications platform built with and for first responders. Most importantly, when the cellular network goes down, FirstNet gives your emergency phones priority.

Coverage Without Limits

FirstNet reaches locations where coverage is often spotty or difficult. The devices eligible to be used on the FirstNet platform are focused on the needs of public safety. The First Responder Network Authority oversees the testing and validation of both the network and devices to help ensure an efficient response in disaster and emergency situations. The network is constantly working to improve communications with the objective of better response times and outcomes for ALL first responders-in both urban and rural areas, from coast-to-coast, both inland and on borders.

Priority Access in Every Situation

In large events when crowds gather in a single location, most services are spotty at best due to heavy wireless use that leads to congestion and capacity issues. In these instances, there is no differentiation between public safety users and any other commercial or enterprise user. FirstNet prioritizes public safety users, which helps improve response times and outcomes. With the network, first responders have a dedicated “fast lane” with priority access and a resilient and hardened connection for any situation. FirstNet uses devices configured to meet the needs of public safety. Its dedicated capacity provides the bandwidth needed to coordinate public safety resources and to respond to incidents, helping to lead to safer and more secure communities.

Smarter Coordination. Better Outcomes

By using the knowledge and recognition of public safety needs along with private sector resources and technologies, FirstNet provides efficient network operation. One of the ways FirstNet allows for efficiency? In the event of human-caused disasters, incident commanders on FirstNet can identify resources in neighboring jurisdictions who can be available to help. FirstNet will deliver a broadband network with built-in interoperability to enhance public safety.

Critical Communication Technology with FirstNet® & Kings III

When Disaster Hits, Be Ready with FirstNet®

Hotels Need Emergency Communication They Can Rely On.

Kings III provides hotels with a complete solution designed to keep guests connected to help, even during major events when demand surges.