When it comes to your property’s life safety and security, the ultimate goal is to show your tenants that protection and prevention are your top concerns. Consider a security guard as part of a well-planned mix with emergency communications technology.
This blog post references a recent event that was by all accounts a tragedy, but we're not here to scare you or point fingers. We simply want to raise awareness that elevator accidents can occur anywhere. What can you do to improve the situation?
Customer satisfaction is a priority that is not unique to the property management industry. Here, we'll take a look at how property managers can improve tenant experience using examples of the best customer satisfaction surveys across all industries.
More than any other weather-related hazards, flooding is the main cause of death, according to the NWS. Why? Most people underestimate the force and power of water. Think about your property and tenants; are they vulnerable to this underestimation?
After the recent August 3rd active shootings, the reality is more salient now than ever: we ALL need to be prepared for this type of scenario. Here, self defense expert, Chad Talbot, provides actionable life safety measures to take to help when it counts.
With things like next day shipping and food delivery apps, it's undeniable that our generation seeks instant gratification, and your tenants' satisfaction relies on it. How can property managers keep up? Here are some tips.
With so many options available to them, it truly is a tenant's world, making tenant satisfaction and the tenant experience more important than ever. When it comes to tenant satisfaction, you want to stand out- but not in a bad way. Avoid these DON'Ts.
Simply put, preventing crime on your property is necessary due to liability. Criminal acts can range in danger and severity, but even the most minor instances place you and your tenants in a compromising position. Here's what you can do.
It's no longer a novel idea to use digital technology to reach your tenants- it's an expectation. But with ever-advancing tool sets, figuring out how to do it effectively can be daunting. Here's how to do it right by considering the tenant's experience.
As a property manager, you know that prospective tenants are swayed by your online presence. Here's how you can use reputation management to put your best face forward.
