EMERGENCY PHONE SOLUTIONS

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PROVEN PERFORMANCE

98%

Customer Retention

150K+

Phones Monitored

35+

Years in Business

AVG 7

Seconds Response Time

Emergency Phones

Kings III Emergency Pool Phones

You would be surprised at how often our pool phones are used for non-pool-related emergencies. Drowning injuries and near-drownings aside, our outdoor help phones are used for a variety of emergency calls such as children needing assistance, health emergencies, domestic disputes, burglary, theft, adverse weather, and more.

If your property includes a pool or aquatic area, understanding local safety and communication requirements is essential. See your state's pool phone laws to find the regulations that may apply to your property.

Our emergency phones are best in class, with a rugged, weather-resistant design built to hold up outdoors and provide a reliable means to summon help in any outdoor emergency situation. Landline and cellular options are available.

Kings III Elevator Phones

With 18 billion elevator trips in the U.S. each year, elevator malfunctions are inevitable. Getting stuck in an elevator can be stressful and, in some situations, unsafe. These incidents can amplify existing health concerns, making reliable emergency communication essential.

Many states require emergency communication devices in elevators to ensure passengers can quickly reach help. See your state's elevator phone laws to understand the requirements that may apply to your property.

Kings III offers a range of top-of-the-line elevator help phones designed to support different elevator systems and provide dependable communication during emergencies.

Kings III Emergency Help Phones

We offer emergency help phones, both blue light and stand-alone, fashioned to suit any vulnerable areas on your property. In addition to pools and elevators, property managers will add on to their safety portfolios, and Kings III help phones are often employed in campus settings, parking lots and garages, stairwells, fitness centers, and areas of refuge.

All emergency phones are designed, assembled, and supported in the USA. We pride ourselves on being at the forefront of code and technology changes and designing equipment that stands the test of time against other emergency phones. Landline and cellular options available.

Video Monitoring &
Two-Way Messaging Options
for Emergency Phones

OPTIONS FOR EMERGENCY PHONES

Our best-in-class emergency phone + monitoring solutions provide peace of mind and are backed by decades of expertise, now compatible with video elevator monitoring systems.

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All Inclusive Solution

Weather-resistant pool phones available in landline and cellular models

Kings III Equipment

With Kings III, all emergency phone equipment is included as part of our all-inclusive solution — at no extra cost.

As code requirements tighten, it is crucial to trust an expert in emergency phone solutions when navigating the myriad of available options. Our emergency telephones are designed, assembled, and supported in the USA, ensuring top-tier quality and compliance. We prioritize both code adherence and caller experience in our designs, keeping us at the forefront of emergency communications devices and technology advancements. With Kings III, you can be confident that your emergency phone systems will provide reliable support when it matters most.

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ADA-compliant elevator emergency phone — hands-free two-way communication

Code Compliant Installation

A reliable emergency response phone system depends on precise and compliant installation. Our all-inclusive service not only provides state-of-the-art emergency phone solutions but also ensures that every installation meets the latest code requirements from the very beginning.

At Kings III, we prioritize streamlining the installation process for your convenience. By gathering comprehensive information upfront, we expedite job scheduling and completion, ensuring minimal disruption to your operations. Our goal is to provide a seamless experience, allowing you to focus on your existing responsibilities without the added burden of managing the installation of emergency phone systems. With Kings III, you can trust that your safety solutions will be implemented efficiently and effectively.

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Vandal-resistant help point station — one-touch emergency communication

Lifetime Maintenance + Auto Testing

In an ideal world, everything would function flawlessly, but in reality, challenges do arise. Fortunately, our commitment to crafting reliable emergency communications devices means that issues with Kings III emergency telephones are infrequent. When problems do occur, we can often troubleshoot remotely, and if necessary, a technician will be dispatched to resolve the emergency phone issue promptly.

To further enhance our maintenance package, we offer an optional auto testing feature that regularly checks your emergency phone systems for dial tone and power, ensuring that your emergency call boxes and outdoor emergency phone solutions are always ready for use. With Kings III, you can trust that your emergency response capabilities are backed by robust support and ongoing maintenance.

24/7/365 Emergency Monitoring

The cornerstone of our all-inclusive service extends far beyond our emergency phone solutions; it encompasses round-the-clock professional monitoring of emergency telephones through our ETL Listed Central Station. For those requiring bilingual support, we exceed expectations — our emergency response is available in over 175 different languages.

What truly distinguishes our service is the expertise of our operators. Trained in dispatch protocols and emergency coordination, they connect your tenants, employees, and visitors to an Advanced Emergency Medical Dispatcher. This certification represents best-in-class responders capable of delivering pre-arrival medical instruction when every second counts. Unlike standard answering services or typical 911 centers, our commitment to excellence ensures your emergency phone systems are backed by a response team that prioritizes safety and efficiency.

What should you look for in an answering service? See Our Recommended Minimum Standards for Emergency Phone Monitoring

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Emergency Phone and Call Center FAQs

Where do elevator phones call?
This depends on the answering service, but at Kings III, all emergency telephones in elevators connect directly to our Emergency Dispatch Center (EDC), staffed by live operators available 24 hours a day, 7 days a week. Our highly trained team assesses each situation and acts according to a call list you provide or by dispatching emergency services as needed. See our recommended minimum standards for emergency elevator phone monitoring here.
Looking for bilingual assistance? Our EDC can handle calls in over 175 languages, ensuring clear communication in any situation.
Even if medical help isn't necessary, but a passenger is anxious or frightened, our operators stay on the line to provide continuous reassurance until they are calm or released. We also offer the added benefit of notifying loved ones or employers on behalf of the caller—going beyond what is typically expected from an emergency phone service.
What happens when you press the call button on an elevator?
When you press the call button on an elevator with a code-compliant system, it should initiate a connection through an elevator phone box or other emergency communications device. The passenger will be able to speak directly to a designated responder. Who answers the call will depend on the emergency phone systems and service being used. At Kings III, we ensure that all calls are handled by our Emergency Dispatch Center (EDC), available 24 hours a day, 7 days a week.
Are emergency phones required in elevators?
Yes– an emergency emergency elevator phone is required in any public elevator in the United States. To learn more about specific system requirements by state, including the standards for the answering service that responds to emergency calls, you can visit our code database for detailed information.
Do elevator phones require an answering center with bilingual speakers?
No, it's not required, but we strongly recommend that a reliable emergency phone service includes dispatchers who are more than just bilingual. The best dispatch centers should have access to speakers of as many languages as possible, ensuring that all calls are handled effectively as part of their answering service.
How do elevator emergency phones work?
Elevator emergency phone systems allow passengers to connect with a designated responder outside the elevator when help is needed. This connection is made through either a cellular or landline system, ensuring that emergency assistance is available at all times. See how to test for a compliant phone here.
What are blue light emergency phones?
Blue light emergency phones are typically found in public areas like parking lots, sidewalks, and campuses but can be used in any location. These phones have the same functionality as other emergency call phones, but instead of using a wall mount, they are marked by a tower and lights, making them highly visible and easy to locate in emergencies. (Kings III offers blue as well as several other color options.) To ensure safety on your property, it's important to identify key areas where additional safety systems or a POTs emergency phone replacement service might be needed, rather than solely relying on tenants' cell phones. Any common area should be considered for adding an outdoor emergency phone or similar device to enhance overall security.