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FirstNet Ready™ Phones

Prioritize Your Emergency Call

Introducing the 1st AT&T FirstNet® Capable Emergency Phones

After a rigorous review process, Kings III’s emergency phone host control panel used in commercial and multifamily buildings across the US, is now FirstNet Ready® and ready for use on the  FirstNet® high-speed broadband communications platform. Currently being the sole elevator and pool emergency phone equipment provider capable of accessing the communications fast lane on the dedicated network, we’re looking at setting a new precedent for life safety standards at public buildings across the country.

Kings III Emergency Communications’ M90 Phone is Now FirstNet® Ready™

FirstNet and the FirstNet logo are registered trademarks of the First Responder Network Authority. All other marks are the property of their respective owners.

Emergency Phone and Call Center FAQs

  • Where do elevator phones call?
    This varies by answering service, but at Kings III, all calls will go to our Emergency Dispatch Center (EDC), where live operators are available 24 hours a day, 7 days a week. Our operators assess the needs of the passengers and act accordingly, following a call list designated by you or dispatching emergency services as needed. See our recommended minimum standards for emergency elevator phone monitoring here.
    Looking for bilingual speakers? Our center can answer any call placed in over 175 languages.
    Even if no medical attention is required but a passenger is scared or anxious, the operator will remain on the line to offer continual assurance until they are calmed or released. We will even go as far as notifying loved ones or employers of the situation on behalf of a caller. This is an invaluable benefit add that goes well beyond the expectations of a typical answering service.
  • What happens when you press the call button on an elevator?
    If using a code-compliant system, when pushed, a call button in an elevator should initiate a phone call in which the elevator passenger can connect and speak to someone who is designated to answer calls placed from the elevator cab. Who is doing the answering will vary by the answering service utilized and the system that is in place.
  • Are emergency phones required in elevators?
    Yes– an emergency elevator phone is required in any public elevator in the United States. You can visit our code database to determine more specific system requirements by state, including what is required of the answering service that responds to emergency calls.
  • Do elevator phones require an answering center with bilingual speakers?
    No, but we highly recommend dispatchers be more than bilingual- a reliable dispatch center should have speakers of as many languages as possible as part of their answering service.
  • How do elevator emergency phones work?
    Simply put, these phones allow for people within an elevator cab who may need help to connect to someone (typically an answering service) outside of the elevator via a phone line connection, whether it be cellular or landline. See how to test for a compliant phone here.
  • What are blue light emergency phones?
    Blue light emergency phones are typically in public areas, such as parking lots, sidewalks, and campuses, but they can be used in any location. They have the same functionality as other emergency phones but, rather than using a wall mount, these phones are marked by a tower and lights to make them distinguishable and easy to find. (Kings III offers blue as well as several other color options.) It’s important for your property’s safety that you identify all key areas on your premises that may require additional safety systems, answering service, and assistance beyond relying on tenants’ cell phones. Any common area should be considered as a potential area to add an emergency communications device.

Most Kings III customers save money by reducing their telecom
and maintenance expenses.