INFOGRAPHIC : Four Tenant Experience Mistakes to Avoid
Just like all property managers, you’re on a constant quest to improve your site’s tenant experience. What might you be missing? The answers may be simpler than you think. See our infographic and get access to our tenant experience eBook.
As a property manager, you know the importance of managing tenant experience. Regardless of the industry, customer experience is paramount in competing to attract new prospects, close new deals and retain existing business.
You know how important it is to create that exceptional experience for your tenants. The problem? So do all your industry competitors. How can you make sure your efforts aren’t wasted and simply drowned out by the competition? What improvements can you realistically implement that will make an impact in setting you apart without blowing the budget?
At Kings III, our focus is on service to all people (your tenants, employees and visitors) in less than desirable circumstances–specifically, when they find themselves needing to reach out for emergency aid. In our work with multifamily and commercial property managers and owners, we’ve seen that often times there is extreme focus on how to improve the tenant experience with the newest amenities available that might make a splash. However, more practical items are often overlooked. Simple oversights in basic processes being more difficult than need be or not having a consistent level of service in interactions across the business will certainly detract from an otherwise positive experience. The infographic below focuses on these types of mistakes and how to remedy them.
We have found as an emergency pool phone provider that there are multifamily communities unaware that their current pool phone service is actually using a deactivated cell phone. Depending on the authority having jurisdiction (AHJ), this often does not pass inspection for several reasons. This puts both property managers and their tenants at risk. Learn why.
Kings III equipment has been approved for the use of FirstNet, built by AT&T, which is a long-term evolution (LTE) network that gives first priority to first responders and other public safety personnel. Learn more here.
After a rigorous review process, Kings III’s emergency phone host control panel, the M90, is now FirstNet Ready™ and ready for use on FirstNet®, a public safety network. Learn items of note.
See how Kings III's emergency dispatch center was able to run as-usual during the mass Texas power outages and how we're prepared to do so in any outage.
Access easy, applicable tips for property managers when it comes to elevator entrapment follow-up and advice to give tenants stuck in an elevator.
Kings III is honored to be recognized by its employees and The Top Workplaces National Programs by earning the Top Workplaces USA 2021 reward in the 150-499 employees category, ranking in the top 5% for multiple culture drivers including clued-in employees, supportive managers, strong values, meaningful work, leaders-in-the-know, employee appreciation, and cross-team cooperation.
None of us want to deal with criminal activity, but in the case of property managers and building owners, who hold some liability for the safety of tenants and visitors, crime prevention is especially important. Here are six ways to help prevent crime on your property.