INFOGRAPHIC : Four Tenant Experience Mistakes to Avoid
Just like all property managers, you’re on a constant quest to improve your site’s tenant experience. What might you be missing? The answers may be simpler than you think. See our infographic and get access to our tenant experience eBook.
As a property manager, you know the importance of managing tenant experience. Regardless of the industry, customer experience is paramount in competing to attract new prospects, close new deals and retain existing business.
You know how important it is to create that exceptional experience for your tenants. The problem? So do all your industry competitors. How can you make sure your efforts aren’t wasted and simply drowned out by the competition? What improvements can you realistically implement that will make an impact in setting you apart without blowing the budget?
At Kings III, our focus is on service to all people (your tenants, employees and visitors) in less than desirable circumstances–specifically, when they find themselves needing to reach out for emergency aid. In our work with multifamily and commercial property managers and owners, we’ve seen that often times there is extreme focus on how to improve the tenant experience with the newest amenities available that might make a splash. However, more practical items are often overlooked. Simple oversights in basic processes being more difficult than need be or not having a consistent level of service in interactions across the business will certainly detract from an otherwise positive experience. The infographic below focuses on these types of mistakes and how to remedy them.
Access easy, applicable tips for property managers when it comes to elevator entrapment follow-up and advice to give tenants stuck in an elevator.
None of us want to deal with criminal activity, but in the case of property managers and building owners, who hold some liability for the safety of tenants and visitors, crime prevention is especially important. Here are six ways to help prevent crime on your property.
Kings III Emergency Communications, a privately-owned emergency help phone-monitoring company based in Coppell, was honored to be recognized by its employees and The Dallas Morning News by making the daily newspaper’s Top 100 Places to Work list, falling in at 26th in the midsize companies category.
Have you encountered service issues and missed potential savings with your current telecom provider? There's a better way.
Building certifications are an official way to set your property apart and authentically advertise its high quality and superior features. Getting certified can boost your building’s bottom line, further focus your marketing strategy and, ultimately, attract tenants. Here, we list some of the most popular and highly regarded building certifications in commercial real estate.
Here are some ways you can prevent and report burglaries that could happen on your property in order to keep tenants safe and to reduce your own liability.
Emergencies can suddenly turn your safe, familiar, comfortable property into a danger zone, and it is essential to have places to turn to help you and your tenants get through it. Here is a list of good emergency resources to get you started.
Your legal liability as a property manager and/or building owner may vary from state to state, but, generally speaking, there is a core of common liabilities that many in the industry face. Pay special attention to these common causes of property manager and building owner liabilities and act accordingly.
Property managers are always looking to reduce waste and effectively forecast but many times it's the overlooked expenses that become a big ticket item.
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.