Emergency preparedness is a must for property managers, but unless you’ve encountered a large onsite emergency, you may find yourself running through the motions. These numbers show why preparation must be taken seriously and what you should prepare for.
Of the many to-do’s on the plate of property managers, keeping their tenants and property safe always remains a priority. A property manager must be prepared to respond to emergencies at a moment’s notice, especially during natural disasters, criminal and domestic disturbances, vandalism, equipment malfunctions, structural damages and property-related accidents.
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Onsite emergencies run the full spectrum ranging from an accidental fall to health emergencies to active shooter incidents. As with anything else, these emergencies are typically out of sight, out of mind.
As people, we all tend to have an “it won’t happen to me” mindset, but numbers don’t lie. Being more aware of emergencies that are not always top of mind is the first step in preparing to handle them when they occur. Here are the stats you need to be aware of as a property manager:
2.5: office workers are 2.5 times more likely to suffer a disabling injury from a fall than non-office workers.
1 million: the number of injuries that occur each year as a result of safety falls (staircase and stairway accidents are the second leading cause of accidental injury, after motor-vehicle accidents).
12,000: the number of stairway accident related deaths each year.
2,000: The amount of people who died in business parking lots in a ten year period.
345: the number of mass shootings in America in 2017 (deemed the worst year of mass shootings in modern U.S. history).
90%: the national standard of 911 calls expected to be answered within 10 seconds.
74%: the amount of time that target was met in March 2017.
7,000: the number of elevator-related injuries reported each year.
27: the number of elevator deaths annually.
Heads up, multifamily managers and those of you with pools in your fitness centers:
3536: the number of fatal unintentional drownings in the U.S. each year.
The #1 cause of deaths of infants and young people between the ages of 1-4: drowning.
The 5th leading cause of unintentional injury deaths among people of all ages: drowning.
95,000: the number of apartment fires reported in one year.
325: the number of civilian deaths.
3,375: the number of civilian injuries (according to the National Fire Protection Association)
Something to consider: Your property’s overall perceived safety is affected by more than just big emergency items, such as death and injury. Small on-site mishaps can affect how safe your tenants feel in the space as well. They want to be assured you are in control and that when accidents do happen, that they are handled appropriately. Elevator entrapments are a good example of this type of mishap.
900,000: the number of elevators in the United States
20,000: the average number of people those elevators serve in a year.
18 billion: the collective number of elevator passenger trips per year.
While there is no known stat on the number of elevator entrapments in the United States, with the numbers like the one above, you can imagine that it’s not a matter of if, but when. Elevator entrapments occur a lot more often than we’d like them to.
In fact, Kings III monitors ~32,000 elevators and receives an average of 1,300 entrapment calls each month.
2-3 hours: average time of an elevator rescue.
Check out our blog post featuring an actual Kings III call from a passenger stuck in an elevator.
With numbers like these, Kings III’s privatized, dedicated emergency dispatch center has never been more vital.
Of course, life has taught us that no matter how prepared we try to be, we often encounter unexpected and dangerous situations we may never have anticipated or prepared for. Those are the times you’ll benefit from having an army behind you, a support team that can help you address the situation quickly and effectively, and offer a solution that saves time, money and most importantly, lives.
That’s why — even in the digital age of “smart” technology — property managers come to trust the unmatched safety benefits offered by Kings III Emergency Communications. Our technology is specifically designed to provide specific, direct, emergency response when needed, with no gaffs or dropped calls.
Now that the tenant experience is on every property manager’s high-priority list, life safety is a major concern. Fast, accurate and, most importantly, life-saving communication and follow-through reassure tenants that they can rely on property managers with the right technology and response power.
At Kings III, our monitoring helps your management team stay informed and on top of any emergency on your property, helping you to reduce risk, liability, and costs. It also reinforces your tenants’ belief in you.
A few Kings III stats for you:
1,215,905: the number of calls we took in 2017.
Of the average number of entrapment calls Kings III receives each month, 400+ of them require EMS, police or fire department dispatch.
Unlike a typical 911 emergency call center, Kings III operators are plugged into your property, 24/7/365, with never a shortage of highly trained and responsible dispatchers.
Kings III always has Advanced Emergency Medical Dispatch certified (AEMD) dispatchers on shift, a certification often not required by 911 call centers. That means they are skilled in providing pre-arrival instructions as needed. The AEMD certification exceeds all national requirements and trains the operator in giving the exact response that the situation demands.
Learn more about the advantages of trusting your property’s emergency response to the experts at www.kingsiii.com.