Customer satisfaction is a priority that is not unique to the property management industry. Here, we'll take a look at how property managers can improve tenant experience using examples of the best customer satisfaction surveys across all industries.

Statistics show that more and more Americans are opting for renting over buying. In this blog post, we'll break down the data trends by area and look into what this means for you as the property manager.

For today's tenants, it is all about the experience. Consider the the Ritz Carlton concierge methodology and how you can apply it to your site in order to provide your building's occupants with service that stands out. Here's what you should know.

With so many options available to them, it truly is a tenant's world, making tenant satisfaction and the tenant experience more important than ever. When it comes to tenant satisfaction, you want to stand out- but not in a bad way. Avoid these DON'Ts.

It's no longer a novel idea to use digital technology to reach your tenants- it's an expectation. But with ever-advancing tool sets, figuring out how to do it effectively can be daunting. Here's how to do it right by considering the tenant's experience.

As a property manager, you know that prospective tenants are swayed by your online presence. Here's how you can use reputation management to put your best face forward.

In the property management industry, keeping tenants satisfied is a non-negotiable. Of course, many factors contribute to tenant satisfaction. One of the top items? Clear communication. Here's how you can be transparent by your tenants' standards.