EMERGENCY MONITORING WITH KINGS III FIRSTNET® CAPABLE PHONES
FirstNet® provides a communications fast lane with dedicated network capacity and a resilient hardened connection for first responders. The FirstNet Responder Network Authority contracted AT&T to build and maintain this network and AT&T is accountable to the government. Kings III is proud to be a part of FirstNet’s expanded community. We are excited to support first responders with our emergency monitoring systems for customers.
Benefits of Kings III Monitoring with FirstNet®
FirstNet is the only nationwide high-speed broadband communications platform built with and for first responders. FirstNet grew out of the devastating losses from the terrorist attacks of 9/11. The attacks exposed glaring weaknesses in our communications systems.
The network uses groundbreaking, innovative tools that allow first responders and those who support them to focus on the mission without worrying about their service. Here are some of the additional unique public safety features and benefits you can expect from the network:
Before FirstNet, first responders relied on more than 10,000 separate radio networks. These networks run into incompatibility issues during emergencies, creating confusion and delay when they are needed most. Now, FirstNet offers one single interoperable LTE network, dedicated solely to public safety communications. FirstNet offers ONE nationwide interoperable LTE network, built with and for public safety communications. It’s specifically for America’s police, firefighters, EMS personnel, and other first responders with the intent of helping them connect to the most critical and necessary information they need – consistently, on any day, and in every emergency.
Work in the government sector? FirstNet is built for first responders and those who support them. That includes federal, state, and local law enforcement agencies and those working to keep our K-12 campuses and higher institutions safe. The intent is to provide a powerful service that brings together solutions in order to protect, serve, and connect for an overall safer and stronger community.
At Kings III, we sometimes see challenges with cellular technology for our customers in more remote or rural areas with poor coverage. FirstNet provides a reliable cellular option for emergency phones via this network.
FirstNet reaches locations where coverage is often spotty or difficult. The devices eligible to be used on the FirstNet platform are focused on the needs of public safety. The First Responder Network Authority oversees the testing and validation of both the network and devices to help ensure an efficient response in disaster and emergency situations. The network is constantly working to improve communications with the objective of better response times and outcomes for ALL first responders– in both urban and rural areas, from coast-to-coast, both inland and on borders.
The result? Safer and more secure communities.
See this website for updates on how AT&T is boosting the network in various states and networks.
In large events when crowds gather in a single location like concerts, festivals, and sports games, most services are spotty at best due to heavy wireless use that leads to congestion and capacity issues. In these instances, there is no differentiation between public safety users and any other commercial or enterprise user.
FirstNet prioritizes public safety users, which helps improve response times and outcomes. With the network, first responders have a dedicated “fast lane” with priority access and a resilient and hardened connection for any situation. FirstNet uses devices configured to meet the needs of public safety. Its dedicated capacity provides the bandwidth needed to coordinate public safety resources and to respond to incidents, helping to lead to safer and more secure communities.
Kings III has also seen customers run into network issues during natural disasters, such as hurricanes. Since FirstNet is a dedicated core that is prioritized in emergency situations, this will combat these issues, providing access to help for those who need it most.
By using the knowledge and recognition of public safety needs along with private sector resources and technologies, FirstNet provides efficient network operation.
One of the ways FirstNet allows for efficiency? In the event of human-caused disasters, incident commanders on FirstNet can identify resources in neighboring jurisdictions who can be available to help. FirstNet will deliver a broadband network with built-in interoperability to enhance public safety.
When Disaster Hits, Be Ready with FirstNet®
Critical Communication Technology with FirstNet® & Kings III
See additional FirstNet details with an in-depth look at the benefits in our blog post: Kings III Expands Emergency Monitoring Benefit via FirstNet Network®: What You Should Know.
All-Inclusive Solution for Emergency Phones
We are proud to offer eligible customers our FirstNet® Capable emergency phone solution on the FirstNet network. The pairing is a perfect fit, with prioritization on public safety. In addition to access to the network, our all-inclusive service includes:
Kings III Equipment
With Kings III, all emergency phone equipment is included as part of our all-inclusive solution at no extra cost. See more about Kings III’s FirstNet Ready® Cellular Emergency Phone Communicator.
As code requirements tighten, it becomes increasingly important to trust an emergency phone expert when choosing among the myriad of solutions available. Our help phones are designed, assembled, and supported in the USA. We design our equipment with code compliance and caller experience in mind, staying at the forefront of code and technology changes.
Code Compliant Installation
Our all-inclusive emergency monitoring service includes equipment and installation, with guaranteed code compliance of initial installation.
At Kings III, we make it a priority to streamline the installation process for your ease and convenience, gathering as much information upfront to expedite job scheduling and completion. Our goal is to make working with us as hands-off as possible so that it does not interfere with your existing schedule and responsibilities.
Lifetime Maintenance + Auto Testing
In a perfect world, everything would run smoothly all the time. Unfortunately, we live in the real world, and problems do arise from time to time. The good news is, because we build our own equipment for the sole purpose of increased reliability and longer life expectancy, we rarely see issues with Kings III phone equipment itself.
We can often troubleshoot remotely and when we cannot, we’ll send a technician to remedy the issue. We also offer, upon request, an auto testing feature that tests your emergency phone for dial tone and power.
24/7/365 Emergency Monitoring
The most important aspect of our all-inclusive service includes 24/7/365 professional emergency phone monitoring in 175+ different languages via our ETL Listed Central Station.
Our operators’ knowledge of dispatch protocol and coordinating emergency services coupled with their level of training is what sets us apart. Your tenants, employees, and visitors will connect to an Advanced Emergency Medical Dispatcher—a certification representing best-in-class responders with the ability to provide pre-arrival medical instruction when seconds count.
By pairing Kings III with FirstNet, you will get the most expert emergency response on a network with public safety features that the general public can’t provide.
Q&A’s About The Network
- What phones are compatible with FirstNet? FirstNet offers a wide variety of devices and accessories supported by the network. These range from rugged units (such as emergency phones) that are built for specific purposes to some of the most common smart devices/tablets. Any equipment that utilizes the FirstNet network must first be approved.
Kings III turnkey/all-inclusive eligible customers have the option to utilize the FirstNet network if they choose to upgrade their service. - What are FirstNet phones and why is it important? FirstNet Ready® phones utilize the FirstNet network, the only nationwide high-speed broadband communications platform that was made solely for and is devoted to the country’s first responders. Not only was it built for public safety, but it was also advocated for by the public safety community and fashioned in response to the communication challenges faced during disasters and emergencies– largely brought to light after the 9/11 terrorist attacks.
FirstNet devices include phones for business use as well as commercially available phones for consumer use. At Kings III, our emergency help phones are specifically built for business purposes with property managers and owners in mind. - Who qualifies for FirstNet phones? Typically individual first responders, those who support first responders, or healthcare workers are eligible to get the FirstNet service for themselves. Additionally, public safety agency supervisors, chiefs, etc. can sign up their entire team or agency for the network.
FirstNet devices include phones for business use as well as commercially available phones for consumer use. At Kings III, our emergency help phones are specifically built for business purposes with property managers and owners in mind. - How will FirstNet address the needs of public safety in less-populated areas? FirstNet reaches locations where coverage is often spotty or difficult using dedicated capacity.
- How can I learn more about FirstNet Phones? You can learn more about the benefits of utilizing the FirstNet network for your emergency phones in this blog post.
- What are the benefits of FirstNet Phones? People who utilize the network can expect these benefits from FirstNet:
- A more reliable and interoperable network
- Reliable connection for first responders in rural America
- Enhanced awareness in emergencies
- Priority and preemption capabilities for first responders
- The delivery of readily available capacity during large events for agencies on FirstNet
- An innovative ecosystem of apps and devices
- Increased reliability and security when disaster strikes
- Coordinated responses to human-caused disasters
- Innovation in life-saving and public safety technology
- How do I know if I'm a good candidate to upgrade my Kings III monitoring to include the FirstNet network? While all Kings III customers can benefit from having their properties’ emergency phones on the FirstNet network, those most immediately interested would likely include:
- Properties located in a region prone to natural disasters
- Businesses that provide an essential service
- Government buildings
For further details about what these benefits entail, scroll up to get details in the above benefits section or visit our FirstNet blog post here.
FirstNet and the FirstNet logo are registered trademarks of the First Responder Network Authority. All other marks are the property of their respective owners.