Renting to a more seasoned crowd sometimes comes with a separate set of issues and concerns that you may not face with younger tenants. Here's our tips.
Customer satisfaction is a priority that is not unique to the property management industry. Here, we'll take a look at how property managers can improve tenant experience using examples of the best customer satisfaction surveys across all industries.
Statistics show that more and more Americans are opting for renting over buying. In this blog post, we'll break down the data trends by area and look into what this means for you as the property manager.
Generation-wise, millennials are currently dominating the renting market. Here's what you can do as a property manager to attract them to your site.
For today's tenants, it is all about the experience. Consider the the Ritz Carlton concierge methodology and how you can apply it to your site in order to provide your building's occupants with service that stands out. Here's what you should know.
With things like next day shipping and food delivery apps, it's undeniable that our generation seeks instant gratification, and your tenants' satisfaction relies on it. How can property managers keep up? Here are some tips.
When it comes to property management, your vendors can make or break you when it comes to life safety and overall tenant satisfaction. How can you make sure you're making the right choice? Work smarter not harder in your selection process with these tips.
With so many options available to them, it truly is a tenant's world, making tenant satisfaction and the tenant experience more important than ever. When it comes to tenant satisfaction, you want to stand out- but not in a bad way. Avoid these DON'Ts.
Emergency preparedness and response are key elements of property safety, but they shouldn't be the only focus. Your tenants need to feel comfortable and know how to get help in all vulnerable situations that occur onsite, not just life threatening ones.
It's no longer a novel idea to use digital technology to reach your tenants- it's an expectation. But with ever-advancing tool sets, figuring out how to do it effectively can be daunting. Here's how to do it right by considering the tenant's experience.