After the recent August 3rd active shootings, the reality is more salient now than ever: we ALL need to be prepared for this type of scenario. Here, self defense expert, Chad Talbot, provides actionable life safety measures to take to help when it counts.
For today's tenants, it is all about the experience. Consider the the Ritz Carlton concierge methodology and how you can apply it to your site in order to provide your building's occupants with service that stands out. Here's what you should know.
Choosing who monitors your elevator phone may seem like a straight forward decision, but it has many implications on your property's overall safety and, ultimately, your liability. Here's what you need to know about your elevator monitoring service company.
Cell phones may be the sleekest, but they aren't the safest when it comes to emergencies. Property managers who rely on tenants using cell phones instead of emergency phones leave themselves, their tenants, and their property vulnerable. Here's why.
Emergency preparedness and response are key elements of property safety, but they shouldn't be the only focus. Your tenants need to feel comfortable and know how to get help in all vulnerable situations that occur onsite, not just life threatening ones.
It's no longer a novel idea to use digital technology to reach your tenants- it's an expectation. But with ever-advancing tool sets, figuring out how to do it effectively can be daunting. Here's how to do it right by considering the tenant's experience.
The fear of elevators is a common phobia. As a property manager with elevators onsite, it's important you understand why some tenants face this and the do-able actions you can take to help and to maintain a pleasant tenant experience for all. Here's how.
Pool phones not required by law in your state? Not having one will still leave you, your residents, and your property vulnerable to many life safety issues. Here's what you need to know.
Being in emergency response, we have to be there for everyone who needs us, but factoring in multiculturalism and the many different languages that come with it, this can be difficult for many monitoring companies. Here's how we do it differently.
This is not about pointing out or piling on, but rather understanding that it is often someone else's unfortunate situation that highlights gaps we have in our own processes. Perfect opportunity to test your own emergency systems, elevator or otherwise, and see if they measure up.
