A Look into a Day as a Kings III Facilities Manager
Here at Kings III, we work with many facilities managers and see the type of responsibilities and issues they are concerned with. Kings III’s facilities manager, Lisa, speaks about her experience in the role and how it relates to Kings III as a whole.
As the facilities manager here at Kings III, I know how important it is to keep our employees safe and to ensure that they have all of the things they need to do their jobs in a clean and secure environment. On a regular basis, I deal with all types of vendors, such as A/C and Heating companies, plumbers, roofers, janitors, electricians and pest control just to name a few.
Aside from making sure the employees are comfortable by ensuring the heating and air are working properly, hiring a janitorial staff to fulfill the cleaning and stocking needs and making sure the vending machines are stocked, security of our employees is probably one of the most important aspects of being a facilities manager.
I recently had a couple of issues with the outside lighting at our corporate office come up. We are a 24/7 facility with our Emergency Dispatch Center on site, and it was brought to my attention (because I don’t work nights) that the outside lighting was not working properly during the night.
The first issue was the time change. Our parking lot and exterior lighting is on a timer, and when the time changes, they then are off schedule when it comes to coming on when it is actually getting dark, or going off too early before the sun comes up. Working alongside our Property Management Company, we had the electrician out to reset the timer. Thinking everything was okay, we signed off that the lights were working properly. Now, this was in the daytime, so as far as we knew, everything was okay. A few days later, the EDC manager came in at midnight and the following day, let me know that none of the building lights were on during the night. As we have people coming and going during shift changes, this was a huge concern, and could have posed a potentially life threatening situation. We again worked with the Property Management Company to have the electrician out and he found most of the lights not only had a burned out bulb, but that the ballast was out.
This brought up the questions: Why was no one paying attention? Is this the responsibility of Kings III or the Property Management Company? What plan should we put in place so this does not happen again? All has been repaired and a plan has been put into place to be proactive during the time changes and get the electrician out BEFORE it happens and that Kings III will monitor the outside building lighting each night, to ensure a timely response when there is a light outage.
So how does this relate to what we do here at Kings III and how we help you, the Facility Manager or Property Manager? Just as our lighting is here to make sure our employees are safe, the emergency telephones are there to make sure that your employees and residents have a way to contact help in a potentially life threatening situation and keep them safe. Your emergency communications needs are met with professional and highly trained operators to assist your employees and residents in a potentially life threatening situation. We are continually looking for ways that we can improve your experience with Kings III and to be proactive such as reaching out to you to test your pool phones BEFORE your inspector does. If there ever is an issue with your emergency telephone at your poolside or in your elevator, our service team is here to respond in a timely manner and make sure that your emergency telephones are working properly. We are hyper sensitive throughout Kings III about the nature of our business and strive to provide service to the customer above all else. To learn more, visit www.kingsiii.com.
Recent survey findings show a general increase in tenant satisfaction across almost all commercial property types. See the stats on what's contributing and how you can keep up here.
Life safety lies at the top of the priority list for those who manage a retail space, now more than ever with the frequent retail crimes highlighted by the media. Here, we give thought to some ways to strategize a safer retail establishment.
Recent changes to the ASME code will change how entrapped passenger communicate with emergency personnel. What does that mean for property managers and those who are responding to the emergency calls?
Renting to a more seasoned crowd sometimes comes with a separate set of issues and concerns that you may not face with younger tenants. Here's our tips.
When it comes to emergency communication, modern marvels like cell phones and Voice Over Internet Protocol (VoIP) may not be your most practical option. Here, we raise some awareness to the limitations of utilizing VoIP for emergency calls made from your property.
Governor Andrew Cuomo has approved the Elevator Safety Act, which raises the standard for New York's elevator mechanics. Here's what you need to know.
When it comes to your property’s life safety and security, the ultimate goal is to show your tenants that protection and prevention are your top concerns. Consider a security guard as part of a well-planned mix with emergency communications technology.
Recent news in Texas highlights why elevator safety requires more than passing an elevator inspection. What can you do to protect your property and tenants?
This blog post references a recent event that was by all accounts a tragedy, but we're not here to scare you or point fingers. We simply want to raise awareness that elevator accidents can occur anywhere. What can you do to improve the situation?
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.