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Help Phones

Using Help Phones for Emergency Communications

This blog post highlights the advantages to using help phones in any high risk area for emergency communications purposes and the standard of service to expect from your emergency communications provider.

How Our Emergency Communications Center Handles Entrapments

How does an emergency communications center actually handle an elevator entrapment? This blog post walks you through an actual recording of an elevator entrapment that occurred and the procedure that Kings III goes through to take care of it.

An Inside Look at Our Emergency Communications Center: The EDC

This blog features interview questions with several of our emergency communications dispatchers including what their favorite thing about their job is, the craziest call they've ever gotten and more.

Property Manager Tenant Retention

Avoid the Property Manager's Enemy: Tenant Turnover

Tenant retention is huge for the property manager in order to avoid excessive costs. Nothing can guarantee tenant retention, but this blog post highlights some aspects that can definitely influence it.

Not All Emergencies are the Same

In total, our emergency dispatch center received 1,114,054 emergency communications calls last year, and not all of them are what you might expect. Learn about some examples of calls that they received and how they handled the situations.

Elevator Phone Line Sharing Done Right

If you are tempted to cut your elevator phone costs by practicing line sharing, know that there is a right and wrong way to do so. This blog highlights how to share elevator phone lines while remaining code compliant.

stuck in elevator

How to Handle Getting Stuck in an Elevator

Kings III, emergency communications experts, offers up advice on what to do if you get stuck in an elevator to get yourself out with as little danger and panic as possible.

Trapped in the elevator

Trapped in an Airport Elevator

How the vast difference in the way emergency calls are handled came to life for me when I experienced being trapped in an elevator for myself.