This blog post references a recent event that was by all accounts a tragedy, but we're not here to scare you or point fingers. We simply want to raise awareness that elevator accidents can occur anywhere. What can you do to improve the situation?
Vacant spaces: not ideal, but something property managers must deal with. When not attended to properly, they can become a safety hazard, but by taking the right actions, not only can you make those area safer, you can even use them to your advantage.
Customer satisfaction is a priority that is not unique to the property management industry. Here, we'll take a look at how property managers can improve tenant experience using examples of the best customer satisfaction surveys across all industries.
Statistics show that more and more Americans are opting for renting over buying. In this blog post, we'll break down the data trends by area and look into what this means for you as the property manager.
More than any other weather-related hazards, flooding is the main cause of death, according to the NWS. Why? Most people underestimate the force and power of water. Think about your property and tenants; are they vulnerable to this underestimation?
Generation-wise, millennials are currently dominating the renting market. Here's what you can do as a property manager to attract them to your site.
We are excited to announce our acquisition of ESRM Communications.
After the recent August 3rd active shootings, the reality is more salient now than ever: we ALL need to be prepared for this type of scenario. Here, self defense expert, Chad Talbot, provides actionable life safety measures to take to help when it counts.
For today's tenants, it is all about the experience. Consider the the Ritz Carlton concierge methodology and how you can apply it to your site in order to provide your building's occupants with service that stands out. Here's what you should know.
With things like next day shipping and food delivery apps, it's undeniable that our generation seeks instant gratification, and your tenants' satisfaction relies on it. How can property managers keep up? Here are some tips.
When it comes to property management, your vendors can make or break you when it comes to life safety and overall tenant satisfaction. How can you make sure you're making the right choice? Work smarter not harder in your selection process with these tips.
Kings III doubles down on BOMA Cornerstone Partner efforts with an additional donation to Volunteers of America at national conference.
Choosing who monitors your elevator phone may seem like a straight forward decision, but it has many implications on your property's overall safety and, ultimately, your liability. Here's what you need to know about your elevator phone monitoring company.
Kings III is the leading provider of communication solutions for code required emergency pool phones, often called 911 phones.
With so many options available to them, it truly is a tenant's world, making tenant satisfaction and the tenant experience more important than ever. When it comes to tenant satisfaction, you want to stand out- but not in a bad way. Avoid these DON'Ts.
Culturally, we have ingrained social media within all aspects of our lives- even disasters and emergencies. As a property manager, how does this affect your site's emergency response and overall emergency communications? We'll walk you through it.
Simply put, preventing crime on your property is necessary due to liability. Criminal acts can range in danger and severity, but even the most minor instances place you and your tenants in a compromising position. Here's what you can do.
Life safety on your property includes knowing when building occupants need to leave the property and having the right procedures set in place to do so. Learn more in this blog post.
Cell phones may be the sleekest, but they aren't the safest when it comes to emergencies. Property managers who rely on tenants using cell phones instead of emergency phones leave themselves, their tenants, and their property vulnerable. Here's why.
Emergency preparedness and response are key elements of property safety, but they shouldn't be the only focus. Your tenants need to feel comfortable and know how to get help in all vulnerable situations that occur onsite, not just life threatening ones.
It's no longer a novel idea to use digital technology to reach your tenants- it's an expectation. But with ever-advancing tool sets, figuring out how to do it effectively can be daunting. Here's how to do it right by considering the tenant's experience.
The fear of elevators is a common phobia. As a property manager with elevators onsite, it's important you understand why some tenants face this and the do-able actions you can take to help and to maintain a pleasant tenant experience for all. Here's how.
Pool phones not required by law in your state? Not having one will still leave you your residents and your property vulnerable to many life safety issues. Here's what you need to know.
Our Kings III SafeCall elevator phones are designed for unmatched reliability and are IBC, ASME, and ADA compliant, UL listed and CSA approved.
Imagine one of your tenants being trapped in an elevator for more than an hour. How do you envision the call would be handled? Here we walk through actual audio of such an entrapment, demonstrating how our service is exemplary in a situation like this.
As a property manager, you know that prospective tenants are swayed by your online presence. Here's how you can use reputation management to put your best face forward.
Being in emergency response, we have to be there for everyone who needs us, but factoring in multiculturalism and the many different languages that come with it, this can be difficult for many monitoring companies. Here's how we do it differently.
This is not about pointing out or piling on, but rather understanding that it is often someone else's unfortunate situation that highlights gaps we have in our own processes. Perfect opportunity to test your own emergency systems, elevator or otherwise, and see if they measure up.
In the property management industry, keeping tenants satisfied is a non-negotiable. Of course, many factors contribute to tenant satisfaction. One of the top items? Clear communication. Here's how you can be transparent by your tenants' standards.
New year, new property? It's always important to look for ways to improve your site, especially at the beginning of the year. See our property renovation recommendations along with tips for keeping things running smoothly while the changes are underway.
Why are false emergency calls made? Simply put, we're all susceptible to human error. Property managers may face repercussions for false emergency calls made on-site, but this doesn't have to be the case. See how Kings III handles these situations.
With a whole world of PropTech options available, which of these are worth your while? Simply put, you should be looking for opportunities to make you and your tenants' lives easier. We'll walk you through the tech solutions that should be on your radar.
Just like all property managers, you're on a constant quest to improve your site's tenant experience. What might you be missing? The answers may be simpler than you think. See our infographic and get access to our tenant experience eBook.
When it comes to property safety and emergency preparedness, even your back up plans need back up plans. Being in emergency response, Kings III fully embodies this. See how we help ensure there's ALWAYS someone on the other line to answer emergency calls.
If you have a fitness center on-site, you likely know the rush of tenants that blow through come the new year. Your property's gym can be a huge asset, but if you can't meet tenant standards, they'll look elsewhere. Here's how you can prepare.
Move over millennials-- Generation Z is also looking to rent, and they come with a different set of tenant priorities. Here's how you can appeal to this younger generation (without alienating older residents/potential residents).
You may be inclined to switch off your pool phone service during your pool's off season, but by doing so you may be leaving your property vulnerable and your residents at risk. Here's what you need to know about pool-related emergencies in the winter.